We just tried the dishwasher for the first time. No water enters the machine, but the valve is open. Why?

(1) The water inlet valve is an electrically-controlled valve that opens to allow water to enter the dishwasher. Depending on the model, the valve stays open either for a set length of time or until the dishwasher has enough water. However, if the water inlet valve doesn't shut off after the dishwasher has enough water, the dishwasher will overflow. If water drips into the dishwasher when the door is open, or if water collects at the bottom of the dishwasher while it is not use, you may need to replace the water inlet valve.
(2) The float switch actuates in order to prevent the dishwasher from overflowing. If the float switch is defective or stuck, it might not stop the dishwasher from overflowing. If the float switch is defective, replace it.
One would need the model number of your machine.

Hi,

Here is a tip that will help you to find out why water will not come into the dishwasher...

Dishwasher Trouble No Water entering Dishwasher

heatman101

Is the water inlet turned off by chance? Is there no water at all inside the dishwasher?

Check to see if the water shut-off valve (located under the sink) is open. If you get water to the dishwasher, but there is still no water inside during the fill cycle, the problem might be with a faulty water valve (located at the bottom of the dishwasher, behind the kick panel, on either side), in which case replace the water valve.

Make sure you get water to the dishwasher. Check to see if the water shut-off valve (located under the sink) is open. If you get water to the dishwasher, but there is still no water inside during the fill cycle, the problem might be with a faulty water valve (located at the bottom of the dishwasher, behind the kick panel, on either side), in which case replace the water valve.

Follow the hot water fill pipe from where it connects to the dishwasher back to where it connects to the wall. (probably under the sink) Most of the time, you will find that pipe attaches to the same hot water (on/off) valve as the hot water side of the kitchen sink.

Confirm that valve is open (righty - tighty, lefty - loosy (open)) If the valve is open at the wall end then:

The next most common cause of no water entering the dishwasher is the solenoid valve on the dishwasher that is electronically opened when the dishwasher needs water to enter for wash or rinse. This valve is located just pass the connection where the fill pipe connects to the dishwasher and will have two wires connected to it.

Please post back here what you find or have more questions, OK?

On a Whirlpool ADP4731 dishwasher, try this...
Double check that the under-sink valve is open, providing hot water to the dishwasher.
If it is, the water inlet valve should be checked for proper operation.
The F4 error code means "drainage fault" which should be checked after the water inlet problem has been resolved.
Good Luck!

This sounds all to familiar. I had this problem once and it was valve that was closed and would not open. The cause was lime in the water that built up over time. This was an unnecessary expense. Is the water in your area generally hard? Once I replaced the valve, it took care of it.

Hello trichild4eva,
Welcome to fixya,
.
You said, The water is not coming into my dishwasher, you have checked the inlet pipes etc and the water is going through them, just not making it into the dishwasher

What is the BRAND and MODEL Number and year of your dishwasher. Model can be found on sticker inside.

Did you turn off the power at the breaker for 5 minutes to see if it resets the system?

Here are four things to check for this problem!

Water source turned off
Check to ensure the water source is turned on and water is getting to the water inlet valve.

Float switch
The float switch allows water to enter into the machine to a point where the float will rise up off of the switch and disconnect power to the water inlet valve. If the switch is defective or the float is stuck in the up position, the water will not enter into the machine

Defective water inlet valve
If there is 110v across the two wires on the water inlet valve when the machine is set to fill, the valve should open and the water should enter into the machine. If the water does not enter, the valve is defective.


Defective Timer
The timer is a series of switches that controls all machine functions. If one of the contacts in the timer is defective, the machine will lose that function. knowledge of the the use of a vol/ohmmeter is essential to testing the timer as well as the ability to read the timer sequence chart that is supplied with the machine. In most cases this requires a professional technician.

Check water entrance pipe, myaybe it was bend (if you have there a tap - see it is open). The water entrance valve is an electromagnet valve,loocated at the pipe's enterance to the machine. Test that it get power (with your meter). In case it get power and dosen't work - You can easyly open the valve and clean it (from scale or other dirt). Be aware you should disconnect the power cable from machine before doing it !!!!! Check as well for valve's coil resistance. In case you have no resistance measurement - you should replace for a new valve. Good luck