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Hi Dee
Has putting the wires together caused a fuse to blow.
Check for power to the right leads (Often 2)
1 for constant power and one for ignition "On" power
The constant power retains settings when turned off.
If that's not the problem.
Get back to AMAZON. They are a reputable supplier (I Hope)
So if you tell them it was essentially DOA then you should get a replacement.
Cheers
Make sure your SD Card is inserted in the GPS SD card slot properly. it is located behind the head of the unit( where you insert your DVDs) usually has red or orange tape over it. just remove it and reinstall it. Hope this helps.
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