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I don't think the problem is with your phone, if I am right, it should be with the sim card and the incoming call facility might have been disabled by the Network Operator. First of all try the sim card on another handset, it will not work on the other phone either. Your only solution is to call the customer care of the Sim Card provider (Network operator) and tell them the problem, they'll fix it for you.
right side of the phone, below camera button on the right side of the phone, i do it by mistake all the time. Real Player should play the file for you. Hope it helps
under tools there is a record option. erase all things that have been recorded. the button on the top screen on the right hand side allows you to record phone calls. You have probably been hitting it on accident and recording calls and such. Let me know if this works.
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