Here's the user manual, https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c01747120
Check what generation of switch switch you have, the instructions above are for a G2 switch.
(as far as how to configure it, that's WAY too complex to answer on FixYa)
SOURCE: Manual for the Protec Bytelan KVM/4
The switches are used when cascading more than a single BYTELAN KVM. It specifies the scan rate, and which KVM unit the keyboard and mouse are connected to. For a single KVM, use the default settings. SW1 SW2 Scan Rate ---------------------- ON ON 2 seconds OFF ON 10 seconds ON OFF 20 seconds OFF OFF 40 seconds SW3 NOT USED SW4 ON For KVM unit with KB/mouse OFF For other KVM units w/o KB/mouse, If your power supply isn't adequate, it may cause your KB/mouse problem. It should be 9VDC with at least 500ma. Hope this helps.
SOURCE: apex outlook kvm switch
Ok so this is not a hub, but in my experience with similar setups, it comes down to a handful of possibilities.
SOURCE: Cannot login to configure Belkin SMB KVM-over-IP swith
This happened to me until I installed the activeX control. Were you prompted for that, and did it install successfully?
After the activeX installed, did it also prompt you to install the secure certificate to access the site without IE prompting about invalid certificates?
Since you've tried multiple machines, I doubt security settings on IE are causing the problem. But my switch did these two actions before I was able to login successfully.
SOURCE: dell kvm switch
I've had that happen when I've added some newer rev SIPs. The newer ones come with a notice to load the 2161DS with versions 2.0.13 or newer firmware; by unplugging the new SIPs and leaving just the older ones (and I'm at a loss as to the exact revisions) I got back the OSCAR prompts. Plug the SIPs back in one at a time, and they would display, but once the session timed out, the key sequence would do nothing once again. Don't know if this is what you have, but I do know that certain SIPs can interact with your firmware to cause this symptom - my bigger problem now, is that when I try to update with the newer firmware (d2_0_13_english.fl) I get a message: "Unable to upgrade the firmware. Reason: Incompatible file."
SOURCE: KVM will only switch one way
Please make sure that the keyboard is hooked up on the KB port of the KVM. check underneath the GCS632U for the correct console port. you will see a keyboard and mouse icon. Make sure that the keyboard is connected to the keyboard port. tap scroll lock key twice to switch between computers.
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