The cord on my massager is tearing. Can I get it repaired?
Out-of-Warranty Service
Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit. It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping. Cord Replacement - $25.00 + $13.00 Shipping Where to send it
- Replace worn cord
800-338-7014
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728
It kinda depends, You might be able to bring it to a store where they will repair it for a costly charge. If you are okay with working with your hands however, you can dismantle it yourself and just repair it yourself. How you would do that is, to take it apart screw by screw until you get the power supply out in the open and just wrap the wires that are torn with electrical tape and then just close it back up. MAKE SURE YOU UNPLUG THE UNIT IF WORKING ON IT
Defective products reported within one year of date of purchase will be replaced or repaired. Call the Customer Service department at Core Products at 800-338-7014 for a return authorization number and to arrange shipping.
Out-of-Warranty Service
Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.
It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.
Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor
Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord
Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.
It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.
1-800-338-7014
Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor
Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord
There is a 90-day warranty on any service that is performed by Core Products International.
Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728
If you have any questions regarding our service
information please call 800-338-7014.
Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.
It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.
Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor
Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord
There is a 90-day warranty on any service that is performed by Core Products International.
Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728
If you have any questions regarding our service information please call 800-338-7014.
Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.
It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.
1-800-338-7014
Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor
Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord
There is a 90-day warranty on any service that is performed by Core Products International.
Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728
If you have any questions regarding our service
information please call 800-338-7014.
Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.
It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.
1-800-338-7014
Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor
Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord
There is a 90-day warranty on any service that is performed by Core Products International.
Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728
If you have any questions regarding our service,
please call 1-800-338-7014.
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