Take it back to the SONY STORE, and exercise the WARRANTY to get it replaced. Take one of the "bad" DVD disks along with you, to demonstrate the problem.
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I had the same problem,, I went to my local repair store and he told me that the laser lens may have been damaged, he suggested rather then paying to have it fixed , just buy a new one, as it would cost $60 minimum just to diagnose the problem.. and parts can run over $100 not including labor
The Sylvania 6655 appears to be somewhat limited. In addition to standard DVD MPEG-2 format, it will play JPG images and MP# audio. That's about it. I recommend sticking with the standard MPEG-2. You can't miss with that.
ok if you can scan and check for viruses sometimes virus can play havoc on your computor if that doesnt solve it and if it is under warranty take it back where you got it from and tell them the problem.
There is a factory preset parental code you need to enter (unless that default code was changed). That factory code is in your user manual. In order the enter the codem, you will need the remote (number pad). The remote can be ordered through Soundstorm for $35.00 and you can download the manual from their knowledge base, just search "SDVD-100". Once you have both, just use the number pad on the remote to enter the factory parental code and the system will unlock.
To read and write I use NERO. You can download a trial version. You have to have burning software. I have a feeling your computer installed the DVD but, go to control panel, system folder and open it. You should see a hardware tab click it. Open the device manager and see if your dvd player is listed. If it isn't then go to the DVD maker (Philips) site and see if they have a download for a driver for it, or the computer make might have software for it.
Check Dells website and see if there is a new driver avaible or newer firmware, all brands of media should be compatible, and you shouldnt have to upgrade.
This is from the soundstorm website:
If your DVD player shows a "Parental Code" on the screen. Here is the factory default code. It is 3308.
Once you have this code, you can go into the settings and change the level to whichever level you like.
Here is a break down of the levels:
Level 1 = G Rated
Level 3 = PG Rated
Level 4 = PG 13 Rated
Level 6 = PG-R Rated
Level 7 = NC-17
Level 8 = Adult
Level 0 = No Parental
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