How do I get closed captions when watching prime video?

To get words of dialogue off a TV, you have a few options:

1. Check the TV settings: Some televisions have built-in closed captioning options that allow you to display the dialogue as text on the screen. Look for the "CC" or "Caption" button on your TV remote control. Pressing this button should cycle through different captioning options, including turning it off, enabling standard captions, or enabling captions specifically for dialogue.
2. Use the TV menu: Access your TV's menu settings by pressing the "Menu" button on your remote control. Navigate to the "Settings" or "Preferences" section and look for the "Caption" or "Subtitles" settings. You may find options to enable or disable captions, adjust caption styles, or choose captioning presets. Explore these settings to see if there's an option to display dialogue as text.
3. External Closed Captioning Device: If your TV doesn't have built-in closed captioning features or if you prefer more advanced captioning options, you can consider using an external closed captioning device. These devices connect to your TV and provide enhanced closed captioning functionality, including the ability to customize the display of dialogue. Search online or consult with an electronics retailer for external closed captioning devices compatible with your TV.
4. Streaming Services: If you're watching content from a streaming service, such as Netflix or Amazon Prime Video, they often have their own closed captioning options. Look for the closed captioning settings within the streaming service's interface. You can usually enable or disable captions, and in some cases, customize the captioning style or size.

Remember that the availability and functionality of closed captioning options may vary depending on your TV model, so consult your TV's user manual or contact the manufacturer's support if you need further assistance.

Turning Closed Caption Off or On

Depending on which type of equipment you have with Cox, the steps are shown at the above link.

Some programs do not support closed captions at all.

Hi Shane,

Captioning is a function of the Roku box itself. Here's a FAQ from Roku to help you get it working. Good luck!

Roku Closed Captioning Help

Closed caption possible only if it is supported DVD that you trying to watch.

Are you sure they are subtitles rather than closed captioning (if it is TV rather than DVD, it is closed captioning)?

If it is closed caption, pressing subtitle won't turn them off. If there is a button that says "Closed Caption" or "CC" press it. If not, press menu and look for the CC option (it should be under video or audio depending on the TV). Turn it off.

If you are watching a foreign language movie on TV (not DVD) it is likely hardsubbed (you can't turn the subs off because they are burned into the video).

I had the same issue... here's what I did.  If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning.  This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area.  Hope this helps!
Evan

Closed caption wont turn off was solved by Bresnan tech. He told me the only way was to push the power button on my remote & then push the menu button right away & it would bring up a white screen & cc would be on it. I could't get it to work so I pushed the power button on my remote & the menu button on my motorola cable box & up came the screen & closed caption was on it. I disabled it & it took off the closed caption. Hope this helps

closed caption on

your TV do not disable close caption in composite mode. It may in component mode. Please make sure that the close caption in your TV menu is not set to "text"
Please be advice that CC :Text is the ONLY one that can give you a black box.

Best regards
Circuitcity

Usually in most cases closed captioning will not work in S-Video mode because they are seperating the luminance (brightness) from the chrominance (color) hence the name S-Video (seperated video). Closed caption only works on composite video (yellow input) or antenna mode.