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Try reducing the print resolution using the menu buttons. Does it smudge with coloured prints? If so then the fuser unit is faulty. If it is only black that smudges it is likely to be the K Developer unit. Ensure that you are using genuine toners, not refills or third party as the quality of toner can cause similar results.
- Try to reallign the cartridge, run a print test, after that if the issue still persist - uninstall and reinstall software - run test and re-allign again the cardtridge using software. run print test again.
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