I need the manual for my Hipstreet 16gb video player.

Do a internet search and go to brand of your tablets website ..they should have a support website .

Ematic has the User's Manual for several of their products on the product page. The Ematic E6 series MP3 player/video player are here: https://ematic.us/mp3-players/e6-series . Click on the Support tab. The direct link to the manual for these tablets is http://www.ematic.us/sites/default/files/E6%20Series%20User%20Manual.pdf . There is also the E6 Jr MP3 player/video player here: https://ematic.us/mp3-players/e6-jr-4gb-8gb-16gb . The manual for these is here: http://www.ematic.us/sites/default/files/E6%20User%20Manual1.pdf .

I hope this helps.

Cindy Wells

Here's the manual:
Also note that the player needs to be turned on in order to charge.
http://www.hipstreet.com/content/manuals/MP3%20Players%20With%20Video%20Playback/HS-T29_ENG.pdf

Charging the player -
Connect the Player to your computer via USB. Leave your system on and the Player connected for 2 hours to charge the battery. The indicator light will flash until battery is charged.

Try switching off and on to reset, if that doesn't work then take it back for refund or contact them here -

http://www.hipstreet.com/product-manuals/

Hi Prabu
To answer what format does your player needS for video, it will be WMA.
For Pictures the format will be: JPEG, BMP
According to the user manual you will use "Songbird" to download videos to your player, the manual can be downloaded from this webpage: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=en&scy=us&ctn=SA4ARA16KF/37
User Manual Website: http://download.p4c.philips.com/files/s/sa4ara16kf_37/sa4ara16kf_37_dfu_aen.pdf
If you need to download "Songbird":

www. philips.com/Songbird or www.philips.com/support.

Bud

how do i contact the company for tech support ?

Hipstreet has a couple of MP3 players, next time, point out wich model do you have.
Here you've a page with a full index of manuals for the Hipster products (with nice pictures, so you may recognize your item easier)
hipstreet manuals

if it didnt come with a cd, you can download it at the hipstreet down loads site on their web page, it'll guide you from there

I found a direct link from Coby wesite so you just have to click on the link below to start the download. Its 40MB. Its for Windows.

Coby Media Manager


(Note: This same Media Manager is used with ALL of their mp3/mp4 series so don't worry if your model is not listed.)

If you wish to download for Mac, click here to visit the Coby support website. The downloads are stated as a 'fix' but actually they are full programs.

If you have trouble during installation refer to the guide in the manual or let me know by posting here.

About your recent purchase of
16GB 4th Gen Slim MP3 MP4 Media Player with FM radio

You have been sold a fake sized player. it is hacked to show 16GB actual size may be around 1GB to 8GB. test your player with "H2TESTW 1.4" you will find it the first hit on www.google.com let other people know and open a dispute on paypal, you have been sold a fake item. Do not return the item for refund as sellers address is very likely wrong, useless to wait for a replacement player because they all are hacked. Get a partial refund. I paid 35usd, got 20usd refunded just now.

About your problem.
The player doesn't require anything works with vista and xp /etc just by plugging it into your computer and then turn it on, it will show up on your my computer as a removeable disk.