HP LaserJet CP1215 Color Printer Logo
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Charles Hartery Posted on Feb 08, 2015
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I have an hp cp1215 color laserjet printer. After replacing all my toner cartridges, I get solid greenish color print for the full page of print. It looks like a green photo with about 3/8inch border around the 8 1/2 x 11 paper. This is all it will print. I had the same problem before tech support said to replace the toners. Still the Sam problem. Can you tell from this what the problem is? Running Microsoft xp professional.

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  • HP Master 846 Answers
  • Posted on Feb 08, 2015
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The point is was the printer running ok before your changed the toners? If so then probably the yellow toner is faulty. Are they genuine HP products or compatibles? What happens if you change the toners back to the original ones one at a time. This will then tell you which one is causing the problem.

Testimonial: "It was doing the same thing before I changed toners."

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  • HP Master 2,003 Answers
  • Posted on Feb 08, 2015
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Tech suppoprt lied to you. It sounds as though you have a logic board problem.

Testimonial: "I will check on the logic board. Are they hard to install?"

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Please rate this post, thanks!
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