Was eating lunch with my children and the television began to spark & smoke/flames were coming from the upper part of tv, near vents. I unplugged it & my husband smothered the top of tv with a jacket. We were going to use a fire extinguisher but it finally went out and house STILL smells of plastic and its been about an hour now. We called HHGregg where it was purchased almost 3 years ago & they told me there's nothing that they can do since there's no known recall on the 40inch. And evidently there will NEVER be a recall on this television, that may seriously cause someone their LIFE, since the business is now shut down. SO my question is what do I do from here? HHGregg is NOT willing to help or give me any insight. I don't want this to happen to anyone else's family either. Thanks.
If you did not purchase an extended warranty, or if the credit card you used to buy it doesn't extend warranty, I'm afraid you're going to be out of luck. If HH Gregg isn't backing you up , i would not buy anything from them again.
Yes, I will not ever be purchasing ANYTHING from HH Gregg ever again. I've bought many things from them in the past, so they've lost a pretty frequent customer.. I did purchase the extended warranty but it ended literally 3 months ago! But with the recall, you'd think at the very least they'd offer me a few bucks off a new television. Thank you!
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Testimonial: "Would be nice, but Coby went out of business because there have been so many recalls on their products, so that's not an option there. From what I found online, the recall was only on the 32inch, not the 40, so I can't even receive the gift card for their recalled products. Thanks though!"
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