My blackberry password - Blackberry Cell Phones

To reset your password on a computer, visit www.blackberry.com/blackberryid. Click reset your password. Complete the instructions on the screen. To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click Forgot Password.
You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you.
Do one of the following:
To reset your password on a computer, visit www.blackberry.com/blackberryid. Click Reset your password. Complete the instructions on the screen.
To reset your password on your BlackBerry device, when you are prompted to sign in with your BlackBerry ID, click Forgot Password. Answer your security question and complete the instructions on the screen.
Once you have completed the steps above, you will receive a password reset email. If you complete the steps to reset your password on a computer, the password reset email can only be viewed on a computer and isn't delivered to your device. If you follow the steps to reset your password on your device, the password reset email will be delivered to your device. Complete the instructions in the email to reset your BlackBerry ID password.
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Overview





There are two scenarios whereby a BlackBerry smartphone user is unable to log into BlackBerry World with the BlackBerry ID when the SIM card has been removed from the smartphone.

1. If the SIM card is removed from a smartphone where a BlackBerry ID has not been previously set up, then the option to skip the login to BlackBerry ID will be available.
   
   


2. If the SIM card is removed from a smartphone where a BlackBerry ID has already been set up, then the option to skip the login to BlackBerry ID will not be available. The BlackBerry smartphone user will be required to log in with the last known BlackBerry ID credentials.

Workaround

If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email.



If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:




Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.



To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.

1. Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
   


2. Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then click Submit.
   


3. Enter the Answer to the Password Recovery Question, then click OK.
   
   Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
   


4. A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
   


5. Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
   


6. Locate the password reset email and select the Change your BlackBerry ID password link.
   
   Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
   


7. When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
   


8. A confirmation message will display once the changes have been saved successfully.
   


9. Moving forward use the newly created password whenever logging into BlackBerry ID.

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How to recover a BlackBerry ID using a BlackBerry smartphone

Something important to keep in mind when recovering a BlackBerry ID password is that you will need to use the BlackBerry Browser on your device or a web browser in order to complete the process. This is a result of a security precaution that prevents the password recovery email from being sent to the device. To recover your BlackBerry ID password, use the BlackBerry smartphone browser or a computer to follow these steps:

1. Navigate to the BlackBerry ID password recovery page
2. Enter the email address that you used to register your BlackBerry ID and fill out the CAPTCHA characters
3. A confirmation page will appear stating "A request to reset your password has been submitted"
4. Open the mailbox for your email address on the computer or by logging into the mailbox\webmail using the BlackBerry Browser and click on the BlackBerry ID password reset email (it can be identified by the sender: [email protected])

Note: Don't forget to check your spam/junk folder in the event that you do not see this email in your inbox.

5. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"





6. The link will open a new page in your web browser, enter your new BlackBerry ID password in both fields and click Submit
7. You have successfully recovered your BlackBerry ID password!
How to recover a BlackBerry ID using a BlackBerry Playbook tablet

To recover your BlackBerry ID password using a BlackBerry Playbook tablet, follow the steps below. Something to keep in mind is that you may be asked for the answer to the security question that you created during the initial setup of your BlackBerry ID.

1. On your BlackBerry Playbook tablet, open "Options" by taping the gear in the top right corner of the Home Screen
2. From the menu on the left tap "BlackBerry ID"
3. Tap the Pencil icon to the right of "Change Password"
4. Tap "Forgot password?"
5. Enter your password recovery question which you created when the B BID was initially set up and tap "OK"

. Open "Messages" on your BlackBerry Playbook tablet or log into your mailbox/web mail using the BlackBerry Playbook tablet browser and select the email from [email protected]
7. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"
8. The link will open the web browser on the device, enter the new password in both fields and tap "Submit".

• That's all there is to it!

Forgot BlackBerry Device Password

• If you have forgotten your BlackBerry device password, and your BlackBerry device is on a BlackBerry Enterprise Server, contact your BlackBerry Enterprise Server administrator and request to have your password reset.
  
• If your BlackBerry device is not connected to a BlackBerry Enterprise Server and you have forgotten your password, there is no way to have the password reset without erasing all the data.

If you know the password you're typing is correct, try the following:

1. Deliberately type in an incorrect password five times on your BlackBerry smartphone.
   
2. Before the BlackBerry smartphone allows a further attempt, you will be prompted to type the word blackberry in plain text.
   
3. Instead of asterisks, the text you have been entering for the password will now show in plain text. Check to verify that it is correct.
   
4. If the password is still being rejected by your BlackBerry smartphone as incorrect, connect the BlackBerry smartphone to a computer that has BlackBerry Desktop Manager installed.
   
5. A prompt will appear in BlackBerry Desktop Manager to type the password for the BlackBerry smartphone. Type your password to rule out missed key strokes, incorrect symbols, or a problem with the BlackBerry smartphone

If you or a user turns on content protection for a BlackBerry device that is running BlackBerry Device Software version 4.3 or later, you can reset the BlackBerry device password using a BlackBerry Enterprise Server version 4.1 SP5 or later. The BlackBerry Enterprise Solution uses the remote password reset cryptographic protocol to reset the BlackBerry device password when content protection is turned on. The BlackBerry device does not prompt the user for the old BlackBerry device password.
The remote password reset cryptographic protocol is designed to provide the following features:

* permit the BlackBerry device to encrypt the content protection key again with the new password, without the old password being available
* prevent a hardware-based attack on the BlackBerry device from recovering the content protection key without knowing either the BlackBerry device password or the IT policy private key that the BlackBerry Enterprise Server generates for the BlackBerry device
* prevent the BlackBerry Enterprise Server from accessing any data that a potentially malicious user could use to recover the content protection key

To reset the BlackBerry device password, you send the Specify new device password and lock device IT administration command to the BlackBerry device. You should send the IT administration command to a content-protected BlackBerry device that is in the possession of the BlackBerry device user only. If you send the IT administration command to a BlackBerry device that is in the possession of a potentially malicious user, that user can use a hardware-based attack to recover the key pair that the BlackBerry device created when it received the IT policy. The potentially malicious user can use the key pair to decrypt all the data on the BlackBerry device.

* Process flow: Resetting a BlackBerry device password when content protection is turned on

Proceed on this link : ID PASSWORD RESET

As a security feature, the BlackBerry device is designed to allow a maximum of 10 attempts by the BlackBerry device user to type the correct password. After the tenth attempt, if the correct password has not been typed, all data is erased from the BlackBerry device in order to discourage its theft or misuse. If you are certain that the password you are typing into the BlackBerry device is correct, please complete the following steps.

1. Deliberately type in an incorrect password five times on your BlackBerry device.
2. Before the BlackBerry device allows a further attempt, you will be prompted to type the word blackberry in plain text.
3. Instead of asterisks, the text you have been entering for the password will now show in plain text. Check to verify that it is correct
4. If the password is still being rejected by your BlackBerry device as incorrect, connect the BlackBerry device to a computer that has BlackBerry Desktop Manager installed
5. A prompt will appear in Desktop Manager to type the password for the BlackBerry device. Type in your password to rule out missed key strokes, incorrect symbols, or a problem with the BlackBerry device
6. If the password you have given is still rejected, and your BlackBerry device is on a BlackBerry Enterprise Server that has software version 4.0 or greater, contact your BlackBerry Enterprise Server Administrator and request that your password be reset for you.

If you are not on a BlackBerry Enterprise Server and have forgotten your password, there is no way to have the password changed without wiping all data from your BlackBerry device.

As a security feature, the BlackBerry device is designed to allow a maximum of 10 attempts by the BlackBerry device user to type the correct password. After the tenth attempt, if the correct password has not been typed, all data is erased from the BlackBerry device in order to discourage its theft or misuse.If you are certain that the password you are typing into the BlackBerry device is correct, please complete the following steps.
1) Deliberately type in an incorrect password five times on your BlackBerry device.
2) Before the BlackBerry device allows a further attempt, you will be prompted to type the word blackberry in plain text.
3) Instead of asterisks, the text you have been entering for the password will now show in plain text. Check to verify that it is correct
4) If the password is still being rejected by your BlackBerry device as incorrect, connect the BlackBerry device to a computer that has BlackBerry Desktop Manager installed
5) A prompt will appear in Desktop Manager to type the password for the BlackBerry device. Type in your password to rule out missed key strokes, incorrect symbols, or a problem with the BlackBerry device
6) If the password you have given is still rejected, and your BlackBerry device is on a BlackBerry Enterprise Server that has software version 4.0 or greater, contact your BlackBerry Enterprise Server Administrator and request that your password be reset for you. I
f you are not on a BlackBerry Enterprise Server and have forgotten your password, there is no way to have the password changed without wiping all data from your BlackBerry device.

As a security feature, the BlackBerry device is designed to allow a maximum of 10 attempts by the BlackBerry device user to type the correct password. After the tenth attempt, if the correct password has not been typed, all data is erased from the BlackBerry device in order to discourage its theft or misuse.If you are certain that the password you are typing into the BlackBerry device is correct, please complete the following steps.
1) Deliberately type in an incorrect password five times on your BlackBerry device.
2) Before the BlackBerry device allows a further attempt, you will be prompted to type the word blackberry in plain text.
3) Instead of asterisks, the text you have been entering for the password will now show in plain text. Check to verify that it is correct
4) If the password is still being rejected by your BlackBerry device as incorrect, connect the BlackBerry device to a computer that has BlackBerry Desktop Manager installed
5) A prompt will appear in Desktop Manager to type the password for the BlackBerry device. Type in your password to rule out missed key strokes, incorrect symbols, or a problem with the BlackBerry device
6) If the password you have given is still rejected, and your BlackBerry device is on a BlackBerry Enterprise Server that has software version 4.0 or greater, contact your BlackBerry Enterprise Server Administrator and request that your password be reset for you.
If you are not on a BlackBerry Enterprise Server and have forgotten your password, there is no way to have the password changed without wiping all data from your BlackBerry device. After the tenth attempt ur phone will be automatically wiped out.

This is directly from RIM: Cause As a security feature, the BlackBerry device is designed to allow a maximum of 10 attempts by the BlackBerry device user to type the correct password. After the tenth attempt, if the correct password has not been typed, all data is erased from the BlackBerry device in order to discourage its theft or misuse. ------------------------------------------------- Resolution If you are certain that the password you are typing into the BlackBerry device is correct, please complete the following steps. 1. Deliberately type in an incorrect password five times on your BlackBerry device. Before the BlackBerry device allows a further attempt, you will be prompted to type the word blackberry in plain text. 2. Instead of asterisks, the text you have been entering for the password will now show in plain text. Check to verify that it is correct. 3. If the password is still being rejected by your BlackBerry device as incorrect, connect the BlackBerry device to a computer that has BlackBerry Desktop Manager installed. A prompt will appear in Desktop Manager to type the password for the BlackBerry device. Type in your password to rule out missed key strokes, incorrect symbols, or a problem with the BlackBerry device. 4. If the password you have given is still rejected, and your BlackBerry device is on a BlackBerry Enterprise Server that has software version 4.0 or greater, contact your BlackBerry Enterprise Server Administrator and request that your password be reset for you.