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Neva Wise
Neva Wise Posted on Feb 07, 2015
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My belkin keeps losing internet connection..i have to unplug everything and hope it comes up..says the dns server is not connecting...can you tell me why this keeps happening?

I have unplugged everything and plugged it back in then I have to use the re set button to get it to connect..a lot of the times all the lights are on but im still not connected to internet

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Doctor PC

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  • Belkin Master 7,733 Answers
  • Posted on Feb 09, 2015
Doctor PC
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Take a moment and call your ISP. Ask for a service so they can go and check the installation.

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  • Expert 149 Answers
  • Posted on Feb 07, 2015
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Whenever you're asking for technical help with an electronic device, please try to give device details. e.g. model and version numbers, at minimum. Belkin model numbers typically start with F#D (like F5D, F7D, F9D, et cetera)...

You should check Belkin's web site for firmware update availability to your router. I see at least 2 different models on their website that they call "Basic Wireless Router" and manufacturer firmware is generally not interchangeable between models.

If a newer firmware is available for your router, consult
http://www.belkin.com/us/support-article?rnId=497 for instructions on how to upgrade the firmware. Your profile doesn't tell us where in the world you are, and you didn't mention that info, so there's no way for anyone that replies to localize the links for you (that's why I posted a link to Belkin's USA support site).

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Take your server out of equation and see if Internet access and webpages speeds up. later test your speed here ScanmySpeed.com
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  • Unplug your router and your cable or DSL modem.
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