Model number E550i-AO
I have found that Closed Caption in a function of your television service and not of the TV itself. We have had cable TV and used the menu function on the cable remote to find CC and select 'off'; we now have DirectTV cable TV and use the remote for the receiver to select CC and 'off' on the drop down menu of CC. We get to CC by pressing 'info' on the remote and a list of options appears at the top of the screen, one of which is "CC". Pressing the right arrow key moves the cursor and when on "CC" pressing "SELECT" creates a drop down list; "OFF" is the option to turn off Closed Captions.
Different types TV service (over the air with antenna will likely require changing the TV mode to CC off on none), but if you use cable (Time Warner, Charter, ATT Uverse, etc.) or satellite (Dish Network or DirectTV) then the tuner or receiver will likely have your CC option.
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