After pressing OK or waiting the 30 seconds, press navigation key to bring up screen again. I'm guessing you have a Motorola phone, but maybe not. You will get back to the security lock screen but there will be a button on bottom right that states Forgot pattern (or passcode). If you forgot your screen unlock pattern or passcode, tap Forgot pattern (or passcode). You will be prompted to sign in using the Google account you programmed into the handset during initial start up. If successful, you will move to next screen to create a new security lock. You can cancel out of that step and return to homescreen.
SOURCE: forgot my lock and unlock password
unfortunately, once the lock code has been changed, there is no record of it on customer services end. you can TRY
-if ur phone will let you dial *228 and choose option 1 to reprogram ur phone, it can reprogram the unlock code, too, but that rarely works since very rarely will it let you press "1" since it is locked.
-OR you can try to flash the software. just take it to any vzw store and they can flash at no charge, but it can erase ur memory, so only try that if u know u have ur contacts and pics backed up, and even then it does not always work
if all else fails, u can contact the manufacturer, send it to them (like prev poster said, keep ur tracking number) but it may take 6 weeks to get the phone back. if you have insurance on the phone, ur best bet would just be to pay the 50 bucks to get a replacement, if all else fails.
SOURCE: forgot password to htc hero the google password
format the phone... download the firmware frm the HTC site and follow the instructions
If you forgot you screen unlock pattern then you need to reset it. The simple procedure is mentioned below -
Testimonial: "how do you hard reset the handset "
SOURCE: I forgot my pattern to my cricket zte phone
forget my pattern now im locked out my cricket zte phone
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what brand and model Nina?
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