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Jenn Air Ceran cooktop internal electric plug outlet has no power. Was working on and off, now it completely is off. How can I fix it?
I know it is not the cooktop itself, because when I switched the left and right cooktops, the right side one still didn't work. How do I open the internal plug outlet, so I see what's wrong inside?
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See where the range is plugged in. Check to see if there is power there. If so, the igniter must be replaced. This is not a difficult repair. I would guess there is a power problem, blown circuit breaker, open GFCI outlet or the plug is out.
Old plug: green is ground, white and blace are both hot power. New cooktop: green is ground, WHITE is COMMON, black and RED are hot power. You are going to need an electrician to run a new circuit and plug for your new cooktop.
Just fixed this problem and repaired the corner of the Ceran cooktop.
Disclaimer: These cooktops run on 220V and will kill you if you don't know how to work with electricity. If you're unsure, get some help.
The boiling water slopped out of your pot, and went over to your controls (knobs) and went down the shaft and into a component call "Infinity Switch". The water caused the switch internally to weld one of the two internal sets of contact points into a permanent position. The fix is to replace the "Infinity Switch" that the boiling water spilled into. The Infinity switch is the component that the control knob slides on to.
In my cooktop one of the infinity switches failed and appears to damage the adjacent switch. Mine actually caught on fire and damaged the wiring and the connector. Hopefully you are better off. Since they were in such close proximity I replaced them both. For $20 you might consider the same. I replaced both to be safe and they were $21.47 each.
My cooktop has 4 elements 2 small, 1 large and 1 combined (small and large) surface. A large element was definitely damaged and possibly a small element. I ordered both. I mention this in case a multi-element was damaged on your cooktop.
You will need to contact either Jenn-Air or someone. Since you can't see an exploded parts list online, you'll have to use the schematic. It is in a plastic sleeve and it stuck to the side of the ventilator housing underneath the cooktop.
When you wire the new part in, make sure you have the wiring correct or when you turn it back on you will burn up the new part.
Please cut the nonsence and get a brouchure to me, for JENN-AIR cooktop CCE3401. MY ADDRESS IS 2049 CORLEONE DR., SPARKS, NV 89434. I AM 73 YRS. OLD AND I do not have the time or the patience to chase Jen-Air around all over the internet! Everytime someone says it is on the internet, then go to Customer Care, then manuals, it is never there, and never that easy! Please. We are in a new house and the performance of the Jen-Air CCE3401W has not been that convincing...
Did you find anything out? We have had our Jenn-aire gas stove for 1 1/2 years and just noticed today that the surface has bubbled in a spot??? I did clean the oven last week.
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