How do I remove the printer cover? One of the hinges has broken!

I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem where I went to print and received an error message saying that the cover was open (when it wasn't). I noticed that the back right hand corner had slightly popped out of place for no apparent reason. Tried to pus it back into place with no luck.

Here's what happened and how to fix it:
There are two plastic hinges at the back of the 6500 series printers that allow the top cover to open for access to the ink cartridge carriage. The lower ends of the hinges are cylindrical shaped and each contains a very stiff steel spring inside. They are designed to prop the cover of the printer up and hold it open when opened. As the plastic material ages, it may weaken and the tension of the internal spring may break the round end of the hinge off. This causes the printer cover to not fully close (even though it may appear so). There is a switch in the main printer body that detects when the top cover it open (even partially), and the printer won't work in this condition.

To fix this, open the top cover and carefully disconnect the 3 wire harnesses and the ribbon cable that run from the top cover to the base of the printer. Then remove the 'paper jam' hatch cover from the back of the printer. There are two phillips screws on the back panel of the pinter (one is located behind the paper jam hatch cover). Remove these screws (they secure the plastic hinges in place). You should now be able to lift the complete top cover/ scanner table assembly off the rest of the printer. Look for a steel spring about 3 inches long...remove this along with the round base of the hinge which may have broken off and remained down inside the printer. Glue this piece back onto the end of the hinge, but leave the spring out. Now reassemble the printer in the reverse order of disassembly and you should be good to go. Note that the top cover or the printer will not stay propped open on it's own with the spring removed, but this is not really an issue.

I am not sure if new replacement hinges are readily available from Lexmark or other sources.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/john_472b46f833fc3109

The two hinges are attached to the back of the printer by two screws. I removed the two screws and lifted the top off, freeing the two hinges (the one on the right was broken so part of it stayed in the printer). There is a restraining line on the right side that keeps the top from coming completely free of the printer, but it can be worked around while still attached. I removed the broken pieces and the internal spring from the right side hing. The spring is what was keeping the top from seating correctly. I assume you could order a new hing, but I reassembled the printer without the spring and the top seated properly. The printer works, but I will now need to be very careful when replacing the ink cartridges because of the missing hing on the right side.

I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem where I went to print and received an error message saying that the cover was open (when it wasn't). I noticed that the back right hand corner had slightly popped out of place for no apparent reason. Tried to pus it back into place with no luck.

Here's what happened and how to fix it:
There are two plastic hinges at the back of the 6500 series printers that allow the top cover to open for access to the ink cartridge carriage. The lower ends of the hinges are cylindrical shaped and each contains a very stiff steel spring inside. They are designed to prop the cover of the printer up and hold it open when opened. As the plastic material ages, it may weaken and the tension of the internal spring may break the round end of the hinge off. This causes the printer cover to not fully close (even though it may appear so). There is a switch in the main printer body that detects when the top cover it open (even partially), and the printer won't work in this condition.

To fix this, open the top cover and carefully disconnect the 3 wire harnesses and the ribbon cable that run from the top cover to the base of the printer. Then remove the 'paper jam' hatch cover from the back of the printer. There are two phillips screws on the back panel of the pinter (one is located behind the paper jam hatch cover). Remove these screws (they secure the plastic hinges in place). You should now be able to lift the complete top cover/ scanner table assembly off the rest of the printer. Look for a steel spring about 3 inches long...remove this along with the round base of the hinge which may have broken off and remained down inside the printer. Glue this piece back onto the end of the hinge, but leave the spring out. Now reassemble the printer in the reverse order of disassembly and you should be good to go. Note that the top cover or the printer will not stay propped open on it's own with the spring removed, but this is not really an issue.

I am not sure if new replacement hinges are readily available from Lexmark or other sources.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/john_472b46f833fc3109

Let me know if you find a source for replacements. In the mean time, I kept my unit working by just removing the broken top half of the hinge.
You have to remove 5 screws using a TORX T10 screwdriver. First remove the small plate covering the back of hinge on the outside. Then remove the two vertical screws at the top of the hinge up under the hinge lip. Then open the cover (be careful to hold it in place so as not to damage the three flex connections between the lid and body) and remove the other two screws at the top of the hinge. Remove the broken top half of the hinge and lower the cover back down. Until you find a replacement hinge, you can put a piece of heavy duty tape on the back where the hinge was.

Let me know if you find a source for replacements. In the mean time, I kept my unit working by just removing the broken top half of the hinge.
You have to remove 5 screws using a TORX T10 screwdriver. First remove the small plate covering the back of hinge on the outside. Then remove the two vertical screws at the top of the hinge up under the hinge lip. Then open the cover (be careful to hold it in place so as not to damage the three flex connections between the lid and body) and remove the other two screws at the top of the hinge. Remove the broken top half of the hinge and lower the cover back down. Until you find a replacement hinge, you can put a piece of heavy duty tape on the back where the hinge was.

If the error code is actually 5100, this is how you fix it:

Open the paper output tray.
Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
Open the inner cover.
CAUTION:
a. Do not try to manually move or stop the Print Head Holder.
b. Do not touch any metal parts.
Press down on the ink tank until a click is heard, thereby making sure the ink tank is seated properly.
Note:
Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.
Ensure that all the ink tanks are installed properly and the ink tank lamps light red
Note:
Ink Tank Lamp
You can check the status of each ink tank according to the way its lamp flashes.
- On: The printer is ready to print.
- Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
- Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
- Off: An error has occurred and the printer is not ready to print.
Close the inner cover and the scanning unit (printer cover).
Note:
When closing the scanning unit (printer cover), be careful not to jam your finger.
When starting printing next time, the print head cleaning launches automatically.

If you haven't installed ink recently -- then you are out of ink and that is why you ink out light is flickering.

Hope this helps.
Good Luck.

I'd say maybe the switchs is broken and your machine reminds me of a lexmark fault. Look for the cover switch, under lid on base, at rear, small hole, find the switch that get's activated when openning and closing the top, maybe it is missing, or broken.

link to lexmark fault, that I think you will find your answer.

Remove tape from the ink tank - MP800R / MP830 / MP530

Check ink tank vent hole The ink tank requires air to flow through it so ink can move from the reservoir to the print heads. It is necessary to adjust air pressure outside and inside the tank so that ink flows properly. If ink does not come out, check to make sure that the protective film has been correctly removed.

1. Confirm that the printer is powered on and press the Open button. (The paper output tray will open.)
   
   
   
   
2. Lift the scanning unit (printer cover) completely. (The print head will move to the replacement position.)
   
   
   
   
3. Open the inner cover.
   
   Caution:
   a. Do not try to manually move or stop the Print Head Holder.
   b. Do not touch any metal parts.
   
   
4. Press on the tab to release the ink tank (1), then remove it from its slot (2).
   
   Caution:
   a. Do not remove the print head from the machine.
   b. If several ink tanks need replacing, remove and replace each one individually.
   
   
5. Check the ink tank. If the orange tape is as shown in Figure (1), it is properly removed.
   
   
   
   
6. If the orange tape is as shown in Figure (2), remove the remaining tape to the level shown in Figure (1).
   
   
7. Insert the ink tank diagonally into the print head.
   
   
8. Press it in firmly until it locks into place.
   
   
   
   Note:
   Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.
   
   
   
9. Ensure that all the ink tanks are installed properly and the ink tank lamps light red.
   
   
   
   Note:
   Ink Tank Lamp
   You can check the status of each ink tank according to the way its lamp flashes.
10. • - On: The printer is ready to print.
    • - Slow flashing (at about three second interval): Ink is low. Prepare a new ink tank.
    • - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error.
    • - Off: An error has occurred and the printer is not ready to print.
      
11. Close the inner cover and the scanning unit (printer cover).
    
    Note:
    
12. 1. When closing the scanning unit (printer cover), be careful not to jam your finger.
       
    2. When starting printing next time, the print head cleaning launches automatically.

HP Deskjet 1180c and1220c Professional Series Printer and HP Deskjet 9300 and 1280 Printer - Troubleshooting a Blinking Print Cartridge Light Introduction The Print Cartridge light continues to blink with both cartridges properly installed and the Access Cover (also known as the top cover or lid) closed. Instructions The blinking Print Cartridge light may be caused by a faulty cartridge, the plastic case of the printer being dislodged or slightly out of position (which prevents the Access Cover from seating properly), the Access Cover sensor (also known as the top cover sensor or lid sensor), or by the actuator on the Access Cover. Follow the steps below to resolve the issue.

1. With the printer turned on, open the Access Cover. The carriage will move out of the capping station and stop at one of the cartridge status icons located inside the printer under the Access Cover. The yellow arrow on top of the carriage will point to one of the cartridge status icons to indicate a good, empty, or faulty cartridge. See Figure 1 below.
   1. If the carriage stops in the cartridge’s OK position, indicated by the happy face in Figure 1, continue with Step 2.
   2. If a problem is indicated with one of the cartridges, remove the cartridge and verify that the cartridge part number is correct. The black cartridge part number is 51645A and the color cartridge part number is C6578A or C6578D.
   3. If the cartridge part number is correct, clean the electrical contacts on the cartridge with a soft, lint-free cloth. Do not touch or wipe the nozzle plate.
   4. If a faulty cartridge is still indicated after verifying the cartridge part number and cleaning the contacts on the cartridge, replace the cartridge.
   5. After replacing the cartridge, turn off and then turn on the printer to clear the cartridge error from the printer's memory. If the cartridge error cannot be cleared, the printer will require repair. If the carriage stops in the cartridge’s OK position, indicated by the happy-face in Figure 1, continue with Step 2. NOTE: The printer checks the status of both print cartridges before printing. Both the black and color cartridge must be functional and installed in the printer in order to print.
   Figure 1: Cartridge status icons Icon/Drawing Problem identified by the symbol Solution The color cartridge is missing, improperly installed, defective, or the wrong print cartridge is installed. 1. If there is no color cartridge in the cartridge cradle, insert a color cartridge.
   
   2. If there is a color cartridge in the cradle, remove the color cartridge and firmly reinsert it.
   
   3. Check to make sure the color cartridge is appropriate for the printer.
   
   4. If the problem persists, replace the color cartridge. The black cartridge is missing, improperly installed, the wrong print cartridge, or is defective. 1. If there is no black cartridge in the cartridge cradle, insert a black cartridge.
   
   2. If there is a black cartridge in the cradle, remove the black cartridge and firmly reinsert it.
   
   3. Check to make sure the black cartridge is appropriate for the printer.
   
   4. If the problem persists, replace the black cartridge. The color print cartridge is running low on ink. Replace the color print cartridge with a new color print cartridge. The black print cartridge is running low on ink. Replace the black print cartridge with a new black print cartridge. None. The print cartridges are working correctly. None. The print cartridges are working correctly.
2. Close the Access Cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, remove the Access Cover by following the steps below:
   1. Open the Access Cover and hold it open.
   2. Dislodge the Access Cover from the hinges with a sharp blow to the hinge area of the Access Cover and then remove the Access Cover.
3. Install the Access Cover by following the steps below:
   1. Align the hinges on the Access Cover with the hinge pins on the printer.
   2. Push down firmly on the Access Cover until the hinges snap into position.
4. Close the top cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, the printer case may be dislodged or slightly out of position. To restore the printer case to the proper position, squeeze the printer by applying pressure to the front and back pressure points shown in Figure 2. Figure 2: Pressure points Firmly squeeze the pressure points on the printer case as shown in Figure 3. If the Print Cartridge light continues to blink, continue with step 5. Figure 3: Squeezing the pressure points
5. If the Print Cartridge light is still blinking, push down firmly on the center of the Access Cover (the extra pressure may engage the sensor). If the Print Cartridge light quits blinking, remove the pressure from the Access Cover to see if the Print Cartridge light starts blinking again. Re-apply the pressure to the center of the Access Cover to see if the Print Cartridge light stops blinking again.
   1. If the Print Cartridge light quits blinking with pressure applied, the Access Cover is faulty and should be replaced.
   2. If the Print Cartridge light continues to blink even with pressure applied, the Access Cover sensor may be faulty and the printer will require repair.

I had the same problem with mine. Lift the top scanner, and check the hinges on the left. That error message means that the little black sensor on the left next to the hinges is not meeting flat with the unit when closed. Hold the sensor in for a few seconds, and your printer will start working properly.