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Posted on Apr 20, 2017

A HP Officejet 7410 all-in-one-print queue problem

Even if I only want to print one page in the HP box which shows the jobs waiting to be done the pages column will say 3/1 or 4/1 pages to print, (which doesn't make sense). It may have said 1/1 at first but then changes to 3/1 etc., even while i watch. I can't print anything else then, I can't delete the job that says that, and can't print anything after it says that. I have to not only close down my computer but also the printer as well for a minute. It does this on every 3rd or 4th job to print and is highly annoying to have to continually shut down the computer and printer. Any ideas?

5 Related Answers

A

Anonymous

  • Posted on May 25, 2007

SOURCE: Deleting - Printed

GregoryW's solution worked on a Dell AIO A940, except when I deleted the existing print spool files, the printers disappeared from the Printers and Faxes folder. I had to undelete one of them then the rest of the solution seems to have worked.

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Anonymous

  • 21 Answers
  • Posted on Sep 19, 2007

SOURCE: job in queue

Let me exaplin the cause why the jobs get stuck in queue: When ever we try to print there is a windows service called print spooler that manages the print jobs in queue. We can clear the jobs in queue by just disconnecting the usb cable and restarting the print spooler service. Here are the steps to restart the print spooler : 1.Click on start 2.Then click on Run 3.In the Run box type " net stop spooler " Then press enter Note: Type the text with out inverted cotes in the run box this will stop the print spooler service Next we have to restart the print spooler 1.Click on start 2.Then click on Run 3In the Run box type " net start spooler " and press enter Once done reconnect the usb cable and check for the jobs in queue. If there are no jobs in queue you can set the print directly settings to avoid this issue in future. Just open the printer and faxes folder and right click on the printer icon and select properties and then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print this should resolve the issue.. Wish u success..

Anonymous

  • 1 Answer
  • Posted on Sep 25, 2007

SOURCE: The printer keeps printing pages of single line code even offline

hi i am having roughly the same problems i use cad and have not even managed to print that far yet what windows are using?

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Martin Smallridge

  • 419 Answers
  • Posted on Jan 25, 2009

SOURCE: printer will not cancel print job

Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Anonymous

  • 1 Answer
  • Posted on Feb 13, 2009

SOURCE: HP LaserJet 1022 Printing Blank Pages

I had this same issue, are you able to print from the printer's internal test feature?  If so try turning the power off for at least 10 seconds.  This is just at temporary fix I am still looking for a permanent fix that does not involve replacing the printer.

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Job in queue

Let me exaplin the cause why the jobs get stuck in queue: When ever we try to print there is a windows service called print spooler that manages the print jobs in queue. We can clear the jobs in queue by just disconnecting the usb cable and restarting the print spooler service. Here are the steps to restart the print spooler : 1.Click on start 2.Then click on Run 3.In the Run box type " net stop spooler " Then press enter Note: Type the text with out inverted cotes in the run box this will stop the print spooler service Next we have to restart the print spooler 1.Click on start 2.Then click on Run 3In the Run box type " net start spooler " and press enter Once done reconnect the usb cable and check for the jobs in queue. If there are no jobs in queue you can set the print directly settings to avoid this issue in future. Just open the printer and faxes folder and right click on the printer icon and select properties and then click on the advance tab and under it select the option print directly to printer and click on apply and Ok to save the settings. Once done try to print this should resolve the issue.. Wish u success..
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