Have a jazzy pride 614 and it is hard to get it to back up and it

Question edited for clarity.

Page 19 of the manual shows the main circuit breaker.
https://www.pridemobility.com/pdf/owners_manuals/us_jazzy/us_jazzy_614_series_om.pdf

basic troubleshooting instructions: jazzy 614/jazzy 614hd

https://www.pridemobility.com > pdf > infinfb246...
PDF
? Make sure the main circuit breaker has not tripped-push in the main circuit breaker reset button. ? Make sure the controller is completely connected to the ...

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Is the controller locked? Does the controller beep? The best way to troubleshoot the problem is to go up on Jazzy's website and download the service manual

hi T. Phelps, sounds like the coupler situated between the motor and gearbox is broken etc.

Regards
Rob

Your controller is dirty. Unfortunately, the unit is sealed and you therefore can do other than replace the unit. I suggest monster scooter parts at Jazzy 614 HD Parts The cost is high at $377.00. If you were really into fixing electronics it is possible to take the unit apart and clean the joystick, but that is a stop gap measure until you get your new joystick. Let me know if you need instructions on tearing the joystick apart and I will help if I can.

hi, that is the code for a brake fault , check the wiring to the brakes located on top of the motors...

Regards
Rob

www.gewizrepairs.co.uk

Go to Pride's website to download the service manual. It has more information than the owner's manual does.

You can get the service manual from Pride's website. It will tell you what the flashes mean and how to fix it.

if it can be pushed then the free wheel locking lever is needing to be put in the locking position

The newer Pride Jazzy and Quantum series are known for motor failure where the wires become broken inside the wire insulation at the wire entrance to the motor housing - so the break can not be seen. It starts as a shutter and is intermittent.
(The motor wire's gauge / strand count is too low for the repeated flexing when the motor articulates during acceleration and deceleration)

Eventually the break completely and you are stuck.

If the chair is less than 18 months old take it back to the dealer and demand a warranty replacement. If they don't fix it then contact your State Attorney General regarding elder and disabled abuse. Seriously!

Your version has a Dynamic Controls model controller and joystick.
Unplug the charger and engage the motor/brake lever so the chair is no longer in free-wheel mode (con't push by hand)
Turn the chair off, wait 5 seconds, turn the chair back.
If chair still does not run and your wrench is flashing you have a problem. Count the wrench flashes - the flash count indicates the error detected. 3, 4, 5, and 6 flashes indicate and error with the motors.
3=Left motor fault
4=Right motor fault
5=Left brake fault (may not be engaged)
6=Right brake fault (may not be engaged)
Any other fault code usually means the electronics or wiring is bad and not worth fixing.