Can you please advise me how to turn off the auto rotation on a Dyson CR01, as I am getting the F18 fault,

hi sathiya.
see if this link helps you out.
Dyson cr01 fault find f11 Google Search

Hi there, it's Jack at Dyson.

I can recommend a couple of checks that should help. Firstly, it's important to make sure the coin trap window is correctly rotated into position (one and a half turns clockwise) ensuring the childproof tab clicks into place. Check the plug is also pushed fully back into place: http://www.dyson.co.uk/support/cr01/cro1-flowcheck-white/maintaining-your-dyson-machine/check-the-coin-trap-step-1

It's also a good idea to check the seal within the coin trap is correctly in position, and hasn't been damaged in any way.

Unfortunately if the coin trap or surrounding components have been damaged, we've been unable to provide spares or servicing for CR01 or CR02 washing machines since December 2012. If you'd like to discuss this with the Dyson UK Customer Helpline, you're welcome to call us on 0800 298 0298.

The f18 code that pops up in these models is related to the "contra-rotating" mode unique to this line. This mode is very tough on the gears and drum and they end up binding. The only "real" fix is a new drum assembly, which dyson has run out of for service parts. You can run the washer without using the contra-rotate mode and the unit will not act up. Other than replacing a no longer available part, some owners have found that by washing some oil-soaked articles (such as shop rags or towels drenched in motor oil), the offending parts binding issue can be lubricated away for quite some time. When the f18 error returns, they just wash some more oil into the problem area to make it disappear again.



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Hi Sue, it's Jack at Dyson.

An F4 fault code means 'inner door opening'. Unfortunately since 31st December 2012, we have been unable to support CR01 and CR02 washing machines with spare parts or servicing. In October 2012 proactively wrote to all CR01 and CR02 owners that we'd interacted with within the last 3 years to make them aware of this.

If you would like to discuss your concerns further with one of our experts, you can reach us on 0800 298 0298. Calls are free from UK landlines, and we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.

press and hold the minimum iron button on the front panel until the child lock light goes out then you should be able to use the machine as normal

Hi there,

Don't panic, simply call our Helpline free on 0800 298 0298. One of our advisors will be able to assist you!

Kind regards
Darran
Dyson Customer Service

may be the rear bearing has gone,my con/rota packed in and i took the drum out cleaned ,replaced, greesed, and alls well , if it is the rear bearing DON"T let them tell you its scrap if you are good at diy you can take the bearing out and fit new one, bit of a time comsumeing job

Hi,

Please find the steps that needs to be taken for trouble shooting F11 fault code specially if there was a power cut.

1, Power off at the machine. Do the next 4 steps within 3 seconds.
2, Press Temperature Button in.
3, Power on
4, Release temperature button
5, press Soil Type button

You will now hear the door lock release so you can get to your pants.

Diagnostic code is now displayed. You can switch the washer off and back on and the error code is clear. If you do this it will work.

I am sure it would help you to resolve the issue.

God Bless.

To Clear F11 Code after a power cut.

1, Power off at the machine. Do the next 4 steps within 3 seconds.
2, Press Temperature Button in.
3, Power on
4, Release temperature button
5, press Soil Type button

You will now hear the door lock release so you can get to your pants.

Diagnostic code is now displayed. You can switch the washer off and back on and the error code is clear. If you do this it will work.

Thanks for using Fixya.

To Clear F11 Code after a power cut.

1, Power off at the machine. Do the next 4 steps within 3 seconds.
2, Press Temperature Button in.
3, Power on
4, Release temperature button
5, press Soil Type button

You will now hear the door lock release so you can get to your pants.

Diagnostic code is now displayed. You can switch the washer off and back on and the error code is clear. If you do this it will work.