Plugging in the charger in different outlets
Apple TV ($70), Chromecast ($35) and Roku ($40 and up) all add Netflix capability to MOST TVs. The Roku is more widely regarded as easiest to use and out sells the others. Each may offer a slightly different set of features, but as far as I know - all offer Netflix. Consult each to determine exactly which offer what before purchasing.
Choose a device that offers the same connectivity options as your TV (standard def, Composite, Component, HDMI) and internet availability (Wifi or Cat 5 cable).
Roku
Chromecast
AppleTV
I know others that have done the same thing all they did was turn it on the back side look for the little bitty hole and insert a straight pin and do a factory reset when you press and hold it down for 5 seconds turn it back over hold the power button and the The Voice + button down at the same time for about 30 seconds and see if it doesn't power up try that good luck
Is the green charging light displaying on the side of the tablet and/or does the screen indicate that it's taking a charge?
When you hold down the power button for 30 seconds or more, does the screen indicate anything? Charging? Battery low? Charged?
If it's new (and your son doesn't have any/much personal files on the device it's probably less headache to just return it to the store and get a replacement.
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