Barnes & Noble nook color eBook Reader Logo

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Mercedes Barzaga Posted on Dec 05, 2014
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MYH NOOK COLOR IS NOT MOVING IT IS FROZEN WHAT CAN I DO?

I can do nothing I pass my finger on ,traied to close, signed off but do no respond

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Tiffany Ford

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  • Expert 41 Answers
  • Posted on Jan 09, 2017
Tiffany Ford
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Try these two simple methods: Troubleshoot Your Nook Frozen Screen With 2 Simple Methods
you can also call call Nook Customer Service Number @ +1(844)-305-0086 (Toll-Free).

1 Related Answer

Anonymous

  • 68 Answers
  • Posted on Oct 19, 2012

SOURCE: my nook color has frozen screen and won't shut completely down

TRY a hard reset on the Nook if that doesn't work i know of this fantastic site BNTPrice.com that sells them for cheap. i hope this works for you

  1. Press the "n" button to display the quick nav bar.

  2. In the quick nav bar, tap the Settings icon.

  3. In the Device Settings section, tap Device Info.

  4. Tap Erase & Deregister Device.

  5. Stop. Think. Think again.

  6. If you really, really want to do this, go to Step 7. If not, tap the Back button.

  7. Tap the Erase & Deregister Device button.

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Related Questions:

2helpful
1answer

My nook says everything has stopped responding how do i get tothe page to reset to factory settings

There are two methods to reset your nook device:
Just follow the link and reset with these simple steps
Hard Reset Procedure For Nook Users
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How can I find a replacement charger for my Nook Color

Google charger for nook color. Go into the about and check the model number to make sure you are purchasing the correct charging cord.ebay is another great source.
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Problems with my nook

Nook is among the most popular e-Reader devices after Kindle. If you are using Barnes & Noble Nook and facing a certain issue in the device, then you have to take Nook support. If you find nothing useful on the website, then Call Toll Free No. +1(844)-305-0086

0helpful
1answer

Unlock

The Lock symbol needs to moved to the right to the unlock symbol by your finger.

This will then load the desktop and activate the touch screen.

Support Troubleshooting Guide
0helpful
1answer

Need to deregister nook color

  1. Ask your daughter to Sign-In to her B&N account.
  2. Under the My Account heading you will find Digital Content/Management.
  3. Choose Manage Your Nook.
  4. You will receive a screen with a picture of your Nook (if she has more than one on her account...be sure to look at the serial number).
  5. Once chosen you will be given the option to Erase & Deregister Device.
3helpful
2answers

My nook color has frozen screen and won't shut completely down

TRY a hard reset on the Nook if that doesn't work i know of this fantastic site BNTPrice.com that sells them for cheap. i hope this works for you

  1. Press the "n" button to display the quick nav bar.

  2. In the quick nav bar, tap the Settings icon.

  3. In the Device Settings section, tap Device Info.

  4. Tap Erase & Deregister Device.

  5. Stop. Think. Think again.

  6. If you really, really want to do this, go to Step 7. If not, tap the Back button.

  7. Tap the Erase & Deregister Device button.

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