If the simple resets are not clearing the ERR 2 code, I would advise you to call Kitchenaid Customer Service. The Pro Line appliances have a 2 year warranty from the date of purchase. If you have access to a dated sales receipt or credit card statement verifying the purchase, please make sure you have it in hand. They may request it to be sent in to complete a Hassle-Free warranty exchange on that unit.
Their toll-free phone number is 1-800-541-6390.
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