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If its two weeks old why are you here? Take it back to point of purchase and either have it fixed or replaced or get a refund.....
From the brand you likely are in UK but here all sets come with some kind of warranty==the problem sounds like a power supply issue but if you have a warranty and open the set it will void that warranty.
Your lovely Bose has problem with its mechanism that cause load / unload totally out of order. If you hear some noise while you turn on the bose or when you hit some buttons, it is telling us the motor still work. Now we need to check the broken gears ( or other mechanism linkage). If you able assemble this Bose, go ahead to find and fix it mehanism ( you may need some parts replacement.
Note : Be carefully with its laser lens while power on ( avoid direct contact to your eyes).
My wife's unit has the same issue - tried the firmware update (from Sony's website) and their suggested fix with no luck. Still works as a digital picture frame, but wrong date and stuck time kind of disappoint.
FYI - Suggested fix for stuck date/time:
Unplug unit. Remove backup battery. Leave for 30 seconds. Plug back in and then put battery back. Set date and time.
Didn't work for me, but maybe you'll have better luck.
If there is a problem with the flash itself or the mainboard connection to the flash it will not charge. If the flash won't charge then it won't go off when you take a picture. The only way to fix the problem is to replace the flash with a good used one and see if that fixes it. If not, then you need to replace the mainboard. Good used parts can usually be found online for cheap; that auction website doesn't pay me to type their name, so I don't, sorry. Hope this helps!
Thomas Drayton
Owner, www.darntoothysam.com
Affordable Digital Camera Repair
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