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Hi, As in short answer you have to replace the optical lens assymbly.Because due to heavy jurk its motor called sledge motor stsrt malfunctioning and it can not be changed component level. For this please contact any SONY SERVICE CENTRE nearby to you. Hope you will understand. Thanks for using FIXYA!
Lens jams can happen without dropping the camera. The lens motor is bad, or a grain of sand has got stuck in one of the lens cogs. Either way will need lens repair/replacement.
My Camera: Canon PowerShot SD770 IS Digital Camera
Went to the beach yesterday, by the end of the night my camera gave me this error: "lens error, restart camera". The lens would no longer come out.
I figured sand got stuck within the lens, so I did the following:
1. Turn camera up-side-down (with lens facing down) 2. Gently tap the sides of the camera (to loosen particles in lens) 3. Turn camera on 4. The lens will eventually come out 5. Gently tap the sides of the lens 6. Turn camera off (continue tapping side of lens as it retracts)
I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
try little rubbing alcohol around outer surface of lense this should loosen up the sticky ness of it
remove the memmory card and turn on this should reset camera
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