This not an answering machine, but a Phone WITH an answering machine

You have not configured the phone. If you do not set the number of rings before switching to the answering machine, the phone rings ten times then goes to the answering machine.

It is not possible to connect a caller ID answering machine and another answering machine to the same phone.
You can only attach one answering machine to one phone.

Change the answer machine rings to answer number to less than the fax number of rings to answer or increase the number of rings to answer on the fax machine. Would need exact model number of phone system to give more detail on programming steps. Info should be in manuals of phone system and fax machine.

If you want to use a different answer machine just run the phone line from the wall to the machine you want to use. Be sure you plug in the cord that say's "Line". Then use another cord that will plug into the answer machine that say's "phone". Plug that other end into your phone and be sure to turn the answer machine off on the phone. Good luck.

You do not have to cancel the phone company voice mail service. You need to change the number of rings the phone uses to answer the voice mail.

For example, if the telephone company voice mail answers if 4 rings, set the telephone answering machine to answer in 3 rings or less.

Good luck.

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I am still in need of a solution. It is not a 2 phone (cordless) it is 1 and know I have not solved the problem, I was hoping you would be able to help. I am not interested in purchasing anything other than what I already have.

Please help me resolve my problem, it doesn't sound like anyone has looked at or reviewed it. Thank you

is the incoming phone line plugged into the answering machine directly? the answering machine should then be plugged into the phone. the signal comes through the answering machine then to the phone. you may have the connections reversed on the answering machine. check those connections.

Set the reception mode to Fax with answer machine TAD. Make sure its set for fax with answer machine.

You can shut off the answering machine this way....press these buttons...

[ MENU ]

[ # ] [ 7 ] [ 7 ]

[ +] [ - ] { FAX ONLY}

[ SET ]

[ MENU ]

You're done now...the answering machine will not answer. If you want to stop the fax machine from answering...press [Auto Answer] off.

Good luck...and I hope this is helpfull!!

Hello, yes it sounds like your trying to connect a "analog device" to a "digital" telephone. If you wish to connect the answering machine to answer your line or lines, you should contact your facilities maintenance department and see if they can "hardwire" your telephone line (your primary phone number), to another jack in your office so your answering machine will work by being placed in "parallel" with your phone system and your primary phone number. If you have more than one phone line (number) you wish for the machine to answer, you will need to ask for a "analog extension" from your digital phone system and have it programmed to ring when any of your roll over lines ring. However, keep in mind the machine can only answer one call at a time, the other simultaneous callers will get a ring no answer until the first caller has hung up. Good luck, hoped to help. CG