Have you tried contacting [email protected] ?
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/jan_ed8272c8c2968d14
All appliances that produce heat have a thermal cutoff inside to prevent a fire or meltdown. It's a shame they make them so fragile that it may ruin your special occasion. If you cross the wires on the sensor it may run forever but might be a fire hazzard.
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