Hi there,
When you plug in the memory stick, open Disk Management and check if it is visible there. Open Device Manager and look for it under USB devices. If it is listed there, uninstall it, restart the PC and plug it in again.
http://www.wikihow.com/Fix-an-Unrecognized-USB-Disk - follow the link to see how to reach Disk Management
Hope this helps
First try to plug in a different usb port, or another pc.
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