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I was trying to remove some channels and somehow I ended up with a black box in the bottom of the picture. The strange thing is that it only shows up on analog channels and not on the digital channels
thank you so much...It fixed the problem and I would have never figured this out without your advise.thank you so much...It fixed the problem and I would have never figured this out without your advise.
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This is a function of your set-top box (STB), and has nothing to do with the TV. I know several FiOS users with the same trouble, and it's annoying but there isn't anything you can do to "fix" it. What is really strange is that the screen size can change even on the same channel, depending on the particular program being broadcast. It has to do with the aspect ratio of the programming from the provider.
Here's the symptom: A mysterious black box covers some or most of the picture on your TV, but not all the time. It may not show up on all channels, or sometimes it disappears only to come back later.
No, it's not the picture tube, it's your closed-captioning. Somehow your TV has been set to "text mode", and the screen is being cleared for text that isn't there. On channels or shows where captions aren't being broadcast, there's no box. But the box returns when captioning is being sent.
Many TV set remote controls have a single button to set closed-caption modes, so it's easy to set a TV to "text" without knowing it. (Especially when you have kids who love to press buttons!) Then when the box pops up, it's a mystery.
Simply press the captioning button on the remote, or use the set's menu, to cycle through the settings until you turn captions off. No more box!
Somehow you have enabled the Closed Captioning mode. Work your way through the menus to turn it off and the problem will be resolved. The channels that come in normally are not transmitting the closed captioning information, thus no CC black box.
This is a problem with closed-captioning. What you are seeing is a closed captioning box with no captioning in it. Usually this is being accidentally transmitted by the cable company "head end". Just make sure your closed captioning function is completely turned off. if you are seeing it randomly, it may well be coming from your cable company. Is it just on certain channels?
The problem with the black box happened to me. I had pushed the subtitle button on my remote by mistake. Interestingly enough, as soon as I pushed the SUBTITLE key again, on the remote, the black boxes disappeared.
It also says CC which means closed captioned-- So the bottom on my remote is Subtitle, and then on the subtitle button is cc...
The cable & wireless system is not capable of picking up the digital freeview frequencies.
Idealy you need to put a new aerial on the roof,
If this is not possible try an indoor aerial that you to plug in to the mains electrical supply.
I have a Samsung HP5053 Plasma Flat Screen and there was a cracking noise and the picture clarity changed to dull. Does anyone else have information on recalls for this TV?
You have CC (closed captioning) turned on and it is set to text mode.....Go to the menu on the remote use the right arrow and hilight "C.CAPT",use the down arrow to highlight "C.CAPT",use the right arrow and highlight "off" then exit button on remote.
thank you so much...It fixed the problem and I would have never figured this out without your advise.
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