Brother DCP-330C All-In-One InkJet Printer Logo
Posted on Nov 11, 2007
Answered by a Fixya Expert

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Color not printing correctly

When printing the colurs are mixed up -the red is appearing as green. I have checked the ink cartridges are in the right order and have vleaned the heads with no improvement

  • Anonymous Mar 06, 2008

    Yes similar problem i changed the cartridges now magenta is not being produced in the print.

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  • Master 832 Answers
  • Posted on Nov 11, 2007
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  • Anonymous Nov 12, 2007

    Do you really run a dcp 330c? Or is it more likely that you run a machine with LC41/LC900 ink carts?!

    The error you describe is not possible with the new innobella LC51/LC1000 carts!

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Why won't a new tri-color cartridge print red?

Tri color cartridge contains Cyan,Magenta & Yellow color inks, mono cartridge contain black ink, combination/mixing with these inks desired color out put will prints on paper.. If any one or more inks are missing/dried, result mis matched print outs on paper.
In your case I feel it's Magenta ink is not firing..,nozzles may clogged, try to clean the nozzles with solvents & try it...If no result ,. replace the color cartridge..
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My Canon Pixma MP258 printer can't print the red color but other colors are okay.When I print out any words or pictures that needs red color,it becomes green color.I don't know what's wrong...

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1. Press START - Devices and Printers
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3. Click Maintenance - Cleaning
4. Select All Colors BK, C, M, Y - Execute
5. Wait until the process is finished (Do not start another operation until the cleaning has finished).
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10_17_2011_5_53_24_am.jpg

10_17_2011_5_58_43_am.jpg
If the results print out like this, there are two possibilities:
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Mfc 5860 red printing green - already checked print levels. all are fine.

1. Confirm that the colors are incorrect by printing a Print Quality Check Sheet

a. Press INK.

b. Press the UP OR DOWN ARROW key to select Test Print.

c. Press OK.

d. Use the UP OR DOWN ARROW key to select Print Quality.

e. Press OK.

f. Press COLOR START

The machine will generate the Print Quality Check Sheet.

2. The LCD will ask "IS QUALITY OK? 1. YES 2. NO"

a. Press STOP/EXIT to return to the "Date and Time" display.

3. Evaluate the Print Quality Check Sheet.

On the Print Quality Check Sheet each of the four colors is represented by a slanted square pattern made up of 96 individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

NOTE: Cyan is the light blue color and magenta is the pinkish color.

a. If the colors on the Print Quality Check Sheet do not match the sequence listed above then the ink cartridges are most likely installed in the wrong order. Continue to STEP 4 to resolve this.

4. Open the Ink Refill cover.

5. Open the cartridge covers of the colors that do not appear in the correct order.

6. Remove the cartridges and reinstall them in the correct slots. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover.

7. Run a "Setup Purge". A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. One or more of the ink cartridges may run empty during this process. If they do, replace the empty cartridge with a Brother Genuine Ink Cartridge before continuing the process.

a. Press MENU - BLACK START - MENU. The LCD will display Maintenance.

b. Press 7-6, The LCD will display CLEANING ALL

c. Press 6, the LCD will display eINIT__P ALL

d. Press the RIGHT ARROW key until one of the colors that was installed incorrectly is displayed. i.e. eINIT__P CYAN.

e. Press the BLACK START Key.

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8. Print another Print Quality Check Sheet

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b. Press the UP OR DOWN ARROW key to select Test Print.

c. Press OK.

d. Use the UP OR DOWN ARROW key to select Print Quality.

e. Press OK.

f. Press COLOR START

9. The machine will generate another Print Quality Check Sheet.

a. If all four colors printed correctly the issue is resolved.

b. If one or more of the colors are still not printing in the correct order repeat STEPS 4 - 8.

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