Its saying paper jam when iv only just installed it and i have not evan put any paer in yet. help me please this is a kodak esp.3

Hello,

It means it has "paper jam"error message. This is a common issue w/ the ESP printers of Kodak especially if its brand new.


Try the steps below.


1.Open the printer access door.
2.Remove the black and color ink cartridges.
3.Reseat the printhead.

a. Lift the printhead release latch
b. Reseat the printhead, pushing firmly on the white label on the printhead (if provided) or the center of the printhead, until it clicks into place.

NOTE: You may also visit www.kodak.com/go/printheadsupport for demonstration on reintalling the printhead

4. Close the access door.
5. wait for the printer to initialize.

If issue persists, the printer itself needs to be replaced. Call 1.800.421.6699

Thanks

Neerak21