Question about RIM BlackBerry Curve 3G 9300 Cell Phone

1 Answer

Hey guys . I have a blackberry mob and it was working well . I have changed my blackberry id and then bbm doesn't work since I did that . I removed it many times and reinstalled it but it doesn't work

Hey guys . I have a blackberry mob and it was working well . I have changed my blackberry id and then bbm doesn't work since I did that . I removed it many times and reinstalled it but it doesn't work .. it says setting up bbm and nothing happens . can anybody help me plzz !!

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    An expert who has achieved level 1.

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  • 3 Answers

Greetings,
Try going to this web page :
Forgot my BlackBerry ID Password And Recovery Question
and check the last reply on the page:
Re: Forgot my BlackBerry ID Password And Recovery Question.
Start first with these please:

  • KB28685 How to reset the BlackBerry ID password using the password recovery question
  • KB32111 "The link is no longer valid." is encountered when attempting to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Unable to reset BlackBerry ID password when using a BlackBerry hosted email address
  • KB28232 BlackBerry ID reset email is not being delivered to the associated mailbox
If you have forgotten your BB ID credentials AND have non-BB access (e.g., Outlook, webmail, etc.) to the email account that is currently configured to your BB ID account, then those instructions should allow you to recover access to your BB ID account.
--------------------------------------------------------------
However, if you do not have access to that email account, then your challenge is much greater, and you have a choice to make depending on your circumstances:
  1. If you have no AppWorld records that you require to retain (e.g., purchase records for apps), then simply abandon the BB ID and create a new one. To do so, however, does require a device WIPE:
    • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
  2. But, if you do have AppWorld records that you must keep, then you require human intervention. To receive that, you must ring up your mobile service provider and convince them to escalate your case up to BlackBerry. Further, you must convince BlackBerry to provide you with a solution -- which likely will either be resetting your current BB ID so that you can again access it or having you create a new BBID and they will manually move your purchase records over. Note that I have no idea if they will be willing to do this, but there is no other way that I know of to retain your prior AppWorld purchase records.
Good luck!

Posted on Oct 22, 2014

Testimonial: "I have changed the bb Id and everything is working well but blackberry messenger don't work it says setting up bbm and nothing happens for a long time >> this is the problem not BB ID"

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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Jason

  • 218 Answers

SOURCE: when click bb button my options buttom doesn work

If you are at the home screen and the phone is unlocked, press the "blackberry" key, next to the green answer button. The on screen menu should show "options". If you click on this, nothing happens? If it does pop up with the next window, the row adjustments are in the middle of this screen under "Set Homescreen Layout". Once you have selected this, be sure to press the blackberry button again and save your selection.

Hope this helps!

Posted on May 28, 2009

Anonymous

  • 407 Answers

SOURCE: BLACKBERRY 8700 HOURGLASS HELP

If your hourglass of death is occuring after a hard reset - Battery pull. It suggests a software issue.

You will need to reload your software, using desktop manager.

Posted on Jun 03, 2009

djromann

Roman

  • 158 Answers

SOURCE: Hi, my bbm is not working.

Download and install the Blackberry Desktop Suite, connect BB to PC, go to Applications, and install the missing apps, putting the + sign in front of the app, then click install. Wait about 20 minutes, the phone restarts, and that's it!

Posted on May 15, 2011

Flyinmatty

  • 2 Answers

SOURCE: none of my buttons work on my blackberry curve 8520

Then it is just screwed up

Posted on Apr 26, 2012

samjain989

sam satija

  • 22 Answers

SOURCE: My bbm is stuck on setup screen

delate ur old bbm download a version from other site not frm the blackberry offical site site like http://brothersoft.com

Posted on Feb 20, 2013

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