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Anonymous Posted on Oct 16, 2014

My mac book air wont stay on it comes up with a box that keeps shutting it down even in safe mode I tried erasing it reinstalling it but it's still wants to shut down after a few seconds

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  • Posted on Oct 28, 2014
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If the reinstalling didn't worked then that sounds like a hardware issue. Take it to the Apple Store for a refund or replacement.

5 Related Answers

Joed911

JDTec

  • 4338 Answers
  • Posted on May 13, 2009

SOURCE: Mac book, how to shut off built in camera

You are welcome..

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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damien729

Damien Gole

  • 221 Answers
  • Posted on May 29, 2009

SOURCE: mac book will not turn on.

Hello,
A flashing folder at startup means that the Mac doesn't recognize your system. This can be either a hardware or software problem. The hardware problem would be the hard drive, and the software the OS.
So these are the steps you should proceed: 1) Check your hard disk by using your install DVD (press the c key at startup), choose your language, go to the utilities menu and hit Disk utility. go to SOS tab and select your hard drive on the left. Click "repair volume" and check what happens.
2) reboot, if it does not recognize the system again, reinstall it using the "archive-install" option

damien729

Damien Gole

  • 221 Answers
  • Posted on Jul 29, 2009

SOURCE: Mac keeps shutting off by itself

Hello, this is called a "hard reboot" and can occur because of faulty RAM memory (have you added extra ram recently?).
It can also come form a dead hard drive, or a dead fan, causing overheat

Steve Green

  • 87 Answers
  • Posted on Sep 09, 2009

SOURCE: macbook restarts when i shut it down

Try going into Utilities folder and open Disk Utility and repair disk permissions. That fixes a number of bizarre issues in Mac.

Anonymous

  • 96 Answers
  • Posted on Sep 23, 2009

SOURCE: My problem regarding Mac Book white-screen w/

Normally if you reinstall the Mac the files wont be erased and you are just repairing it.

If you dont find the HDD option while reinstallation, it would mean that the Hard Disk is Crashed.

Here is the Answer to the Problem - A flashing question mark appears when you start your Mac by Apple

http://support.apple.com/kb/TS1440?viewlocale=en_US

Hope it helps you!

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0helpful
1answer

I want to reset my Mac Book Air to factory settings

Hold down Command-R during startup and the OS X Recovery program will activate. From there, you can erase the hard drive and reinstall a fresh copy of OS X.
0helpful
1answer

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Try this:

Turn off the computer by holding down the power button. Wait 10 seconds, then press the power button while holding down one of the SHIFT keys. Keep holding down the SHIFT key as your computer starts. This will make it start in Safe Mode, which will do various checks, clear caches, etc. It *may* fix your problem.

** Note: there's a small risk of data loss when reinstalling the operating system. It's important to have backups of your important pictures and other files. **If Safe Mode doesn't solve your problem, locate the system disc that came with your Mac. Put it in the drive and turn the machine off. Turn it back on while holding the C key. Follow the directions to reinstall the operating system.

Good luck and let us know if it worked or not. Please rate me if I helped you solve your problem.

Bot
0helpful
1answer

My macbook keeps shutting on and off after mi

are you plugged into a power source as well as a charged battery?
try booting in safe mode (hold the Shift key as your Mac starts up.)
0helpful
1answer

My powerbook is not dislaying the login window it hangs at the loading screen with the apple sign im using mac os x 10.3.9 how can i fix this problem . . . . . . ?

Try holding down the SHIFT key (either one) while you power on your machine. This is Safe Mode. Will it boot in safe mode?

*Disclaimer: There is a small risk of losing important files, such as your pix and music, when reinstalling the operating system (directions below). You should have backups of your important files on CDs, DVDs or an external Firewire hard drive).*

Do you have your system discs? The discs or disc that came with your computer? Or do you have an OS X disc that you bought? If so, put the disc in the drive (Hold down the mouse button and turn on your machine. That will eject any disc that might be in the machine.Then you can put the system disc in.)

Turn your PowerBook off (hold down power button for about 10 seconds until it turns off) then back on again. Hold down the C key to boot from the CD/DVD. Reinstall OS X. This will not erase your pictures, documents, music, etc. *But don't select "Erase and install" from the Options button. That would erase everything. You may have to choose the "Archive and Install" option This *won't* erase your pix, music, etc.

Reinstalling the operating system is a good way to fix problems where Macs hang when loading. I'd suggest upgrading to 10.4 if you have at least 256 Megabytes (click Apple menu, "About this Mac").

Link to buy 10.4 on eBay if you choose:

http://cgi.ebay.com/APPLE-MAC-OS-X-TIGER-10-4-INSTALL-DVD-FREE-SHIPPING-/260594902899?cmd=ViewItem&pt=LH_DefaultDomain_0&hash=item3cacaaa773
2helpful
2answers

Hello, I'v got a MacBook Air, and it won't turn on as it goes: on, the Apple logo shows, the waiting wheel spins and then turns off again, and keep doing this till i shut it down for good... it won't turn...

Try:

1. Turn your MacBook Air off by holding down the power button for about 10 seconds.
2. Hold down one of the Shift keys and press the power button for a few seconds. Keep holding the shift key for about 1/2 minute. This will start the machine in "Safe Mode." It will check to make sure there are no errors on your hard drive and do other tasks to hopefully fix your problem.
3. Once you see your Desktop (if you do), click the Apple menu and click "Shutdown".
4. Start the computer normally by holding down the power button for a couple seconds.

If this doesn't work, you may need to reinstall the operating system. On a MacBook Air, that's a bit more complicated. You'll need either the external DVD drive (an optional purchase for the Air) or another computer. Your computer manual explains how to install software on that other computer (may or may not be necessary) so that you can use that computer's DVD drive to put the disc in and reinstall Mac OS X operating system.

Good luck! Please let us know if you have further questions or problems.

* If you find this information helpful, please rate my solutions and recommend me. Thanks! *

0helpful
1answer

I have a mac book pro that has xp as the only os. I tried to reboot xp again and it wont install fully. My question is how do I remove xp a reinstall os x?

  1. Insert OS X disc
  2. shut down computer
  3. hold down the "c" key
  4. power on the computer
  5. wait for the computer to boot from the disc
  6. click install
  7. go to the top and choose Utilities
  8. open Disk Utilities
  9. ERASE the hard drive, choose Mac OS Journaled as file system.
  10. Go back to the install menu
  11. follow the prompts
  12. that's it! :)
0helpful
1answer

Same problem!

I would boot the computer in safe mode and here is the instructions.
Learn how to start up in Safe Mode.
Products Affected Mac OS X 10.4, Mac OS X 10.3, Mac OS X 10.2, Mac OS X 10.5
To start up into Safe Mode (to Safe Boot), do this:
  1. Be sure the computer is shut down.
  2. Press the power button.
  3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone but not before.
  4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
During startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.


while your in safe mode see if you can uninstall the drive software and reinstall it
1helpful
1answer

Apple G5 Locked up

Sounds like you have a permissions issue, first boot in single-user mode and repair permissions.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck

Mac OS X: How to start up in single-user or verbose mode

If that doesn't help, try booting into Safe Mode and see what happens, if it comes up hopefully another restart may solve, if not, you can at least use this as a starting point to try and resolve. Safe Mode will allow you to get around, surf, etc...
What is Safe Boot, Safe Mode?

Mac OS X: Starting up in Safe Mode

If Safe Mode comes up alright, I would install AppleJack, excellent troubleshooting article can be found here... Troubleshooting Tools: AppleJack
0helpful
1answer

Only runs in safe mode

Startup in Safe Mode (hehe sorry)
Goto START- RUN
Type msconfig press enter
Select the third tab at the top (Startup)
Click the word Manufacturer, it will sort out the list by who wrote the software.
Remove the ticks from all boxes that are NOT Microsoft as the manufacturer. This includes adobe, and unknown and anything else.
Click APPLY then OK
You will get a box asking you to restart, select yes.
This time try to boot normally.

If you get through, then the box will pop back up, repeat the procedure above, but now put the ticks back into boxes you believe you can trust such as Adobe. Do one or two at a time so you can narrow down what may have been causing the problem.
0helpful
1answer

Xp wont start on sony vaio v94vq

Try booting into safe mode completely. Then shut down completely. Unplug for a couple minutes and plug back in and see if it will boot normally. If not, then go back to safe mode and use a restore point in XP. If that does not work then either XP is corrupted or the hard drive is going bad. You can try restoring your system with the restore discs. NOTE: This will erase all data, pictures, letters, financial info, etc. you have saved.
If that does not work then you can try replacing the hard drive.
Hope this helps!
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