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IO error means Input/Out error. It looks like your mediaplayer is not liking your external hard drive. Make sure the video is supported by the mediaplayer, otherwise you will need to convert it to a video file that the player supports.
Yes, click "Video" button on the remote several times. It will cycle through the different video outputs and modes and land on the right one. I guess you're seeing a black screen with little dashes floating diagonally across the screen.
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