How do i know the dc59 needs charging

Hi Alvina, it's Jack at Dyson.

DC59 will display a blue indicator light at the base of the hand grip while the machine is taking in power. The light will go out when the machine is fully charged. DC59 will take 3.5 hours to charge fully when the charge is completely depleted, but it will take less time than this if there is still some charge remaining on the battery after use.

Please note, the machine's intelligent control software is designed to ensure the battery only takes in enough power to recharge, and to keep itself topped up. It's safe to leave the machine connected to the charger at all times when not in use - the machine is designed to be stored in this way, so it's always ready to go when you need it.

From the information you've provided, I'm not clear on whether or not you're finding your DC59 works as normal once the blue charging light goes out, or whether it's not working at all. To make sure everything is correct, please get in touch with our experts directly. We'll be happy to talk you through some simple diagnostic checks when you have your machine easily to hand.

You can reach the Dyson Customer Helpline by calling 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

We'll look forward to speaking with you.

Hi Eddie, it's Jack at Dyson.

In order to confirm why your DC59 is behaving in this way, we would need to take a few further details from you - including whether or not your machine pulses on and off before shutting down, and whether it displays any solid or flashing coloured LED lights.

When you have your machine easily to hand, please call our freephone UK Helpline on 0800 298 0298. Our experts will talk you through some simple diagnostic checks to pinpoint the cause of the issue. If they determine that a replacement part is needed, they'll also be able to confirm if you're still within your free Dyson 2-year parts and labour guarantee.

We'll look forward to speaking with you. Just to let you know, we're available from 8am-8pm from Monday to Friday, and 8am-6pm on weekends.

Hi Mary, it's Jack at Dyson.

DC59 is engineered to make a pulsing noise to warn you if something is stopping airflow from passing through the machine. The motor will then shut itself down for protection.

This would usually be caused by a temporary blockage in the floor tool, wand or bin inlet, but the filter may also need a wash. Our video guide will walk you through each area to check:


I'm confident removing any blockages and giving the filter a wash will get your DC59 up and running again.

If you would like any further help after you've given this a try, just give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi Paul, it's Jack at Dyson.

DC59's motor is engineered to make a pulsing noise to warn you if something is preventing airflow from passing through the machine. This could mean the washable pre-filter is overdue for a wash, but could also be caused by a blockage in the floor tool, wand or bin inlet.

Following the simple steps shown in our video guide should help you resolve this:


I'm confident that washing the filter and removing any obstructions will get your DC59 up and running again. But if you would like some further help after giving this a try, just call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi there, it's Jack at Dyson.

DC59's motor will make a rapid pulsing noise to warn you if something is stopping airflow from passing through the machine. The motor will then shut off for protection.

This should be quick and easy to resolve by checking the motorised floor tool, wand and bin inlet for blockages. It's also a good idea to give the washable pre-filter a rinse in cold water if this hasn't been done recently - we recommend washing it at least once a month. Make sure the filter is allowed to dry completely for at least 24 hours before replacing it.


I'm confident this will resolve the issue. If you would like further assistance after giving these steps a try, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi Pamela, it's Jack at Dyson.

If your DC59 runs as normal with the filter removed, but makes a pulsing noise with the filter in place, this does not necessarily indicate an issue with the filter itself. There could be a blockage in the motorised floor tool, wand or bin inlet that is causing the issue - removing the filter allows the airflow to bypass all of these parts so this doesn't help in diagnosing the cause.

Please follow each of the steps shown in our video guide to resolve locate any blockages in the machine that could be causing this issue:


If the pre-filter has been washed according to the User guide, and there are no blockages in your DC59, it should run as normal. The filter is engineered to last the lifetime of the vacuum in normal use, and we would not expect it to need replacing unless accidentally damaged.

For further help after giving these checks a try, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Hi Jeff, it's Jack at Dyson.

The issue you're describing with your DC59 sounds very unusual, but I'm sure we can help. Like all Dyson cordless and handheld vacuums, DC59 is backed with our 2-year Dyson parts and labour guarantee.

When you have your machine fully charged and easily to hand, please give us a call so we can talk you through some simple diagnostic checks. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Hi Sue, it's Jack at Dyson.

DC59 will pulse to let you know if something is blocking airflow from moving through the machine. You can resolve this easily by checking the floor tool, wand and bin inlet for any obstructions - the pre-filter may also need a wash. Just follow the steps shown in our video guide:


I'm confident this will resolve the issue, but if you'd like some further help from our experts after giving this a try, please call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Visit your local vacuum cleaner store that is a Dyson warranty and repair facility. If they don't have it they can order it for you.