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Find out what the operating system is for the tablet.it doesn't sound like android , more likely Linux or even Apple Mac or Microsoft.if it was android then it would accept some version of google play.
If you have a browser, open it & type on the address bar at the top www.google.com or type in search bar google. If that fails download & install chrome from google play if your tablets Android. If google play isn't on your desktop it will be in the apps. A lot of little grey squares on bottom of screen. Hope this helps. bobwin
app might not be compatible with the Tablet... Google play is already installed and you shouldn't have an issue with it... Can you download anything ???... If you cant plug your tab into a computer and see if you can upload apps from the computer to your tablet
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