The place that holds the thread bobbin has a round piece, does that piece go on before the thread or after to keep it in place.
It sounds like you are asking how to use the spool cap. These are put on after the spool of thread to hold the spool in place.
SOURCE: bobbin holder won't stay put
If the bobbin case/holder is trying to lift up and the thread is staying partly around it, your bobbin case may have turned part way.
Remove the needle plate and the bobbin case. The outer edges of the bobbin case should be very smooth. I suspect you may see a needle hole in the flat area that was under the foot. If so, you will probably wish to take it to your dealer and show them. They may smooth it or recommend replacing it. When the bobbin case is placed back into the hook cup that it sets in, the retainer at the 11 o'clock position on it should only allow the case to lift up about 0.8 to 1mm at the most. If it will lift up more than this, press down firmly on the retainer and move it closer to the bobbin case. You must have enough room for the thread to pass between the retainer and the bobbin case, but too much clearance will allow the bobbin case to turn in the machine and it will be damaged by the needle.
SOURCE: I have a Husqvarna Emma sewing machine. The
I was able to gain entrance into the area by taking out 1 screw (star head), slightly pulling on the plastic compartment to cause a small opening. I then tilted the machine and the needle fell out. The screw is located on the rear of the sewing machine, right behind the bobbin compartment. A flat head screw is also needed to "Pry" open the plastic.
SOURCE: Top thread won't pick up the bobbin thread
re insert the needle, maybe you did not put the needle up as far as it is to go. Make sure the flat side of the needle is to the back of the machine. Without any thread in the machine hand turn the wheel and look to see if the hook of your bobbin would/could catch the thread (to see if timing is right)
then thread the machine and hand turn the wheel and see what it is doing.
Your timing might be off, but I do not think that is likely. Though it is possible that when the needle fell out, it hit something hard, broke, and pushed the machine out of timing. then you need to bring it in.
SOURCE: Husqvarna Vicking - The bobbin thread is knotting
Check that it is threaded correctly (both top and bottom) making sure that the upper thread is in the takeup lever. Watch the needle as you slowly turn the handwheel counter clockwise (toward you) and the needle point touches the fabric (make sure presser foot is down). Is the thread still relatively taunt? If it is loose, the upper thread tension unit does not have enough tension. Check the areas where the thread goes and make sure you remove any loose threads or fluff which could be inhibiting the tension discs from closing over the thread. If the tension unit still is not tightening enough, the tension unit may need to be replaced or the circuit board replaced. If everything is ok in the upper thread area, now look at the bobbin area. With no fabric, watch as the needle enters the bobbin area. Does it go down and the upper thread catch the bobbin thread and pulls it to the surface? Check for anything preventing the bobbin thread from being pulled up to the surface through the needle plate. If you have still not been able to resolve the problem suggest you take it to an authorized husqvarna viking dealer for service. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Good luck.
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