Copy machine tell me that is missing a right cartridge but both of them are in it.
SOURCE: lexmark x5470
A Right Cartridge Incorrect message generally
indicates a communication error between the All-In-One and the
cartridge. This can be caused by a faulty cartridge; however, it may
be due to a simple interruption in the communication between the
cartridge and the All-In-One.
The procedures below will help you to identify the cause of the error and resolve the issue.
Rebricking the All-In-One and Resetting the NVRAM
NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step
Action
1
Power off the All-In-One and remove the power brick from the back of
the unit. Wait 20 seconds. Then reinsert the brick and power the unit
back on.
Did the error message return?
Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2
Reset the NVRAM of the All-In-One
Did the error message return?
Yes: Continue to Checking the Cartridges.
No: Print a test page. If the test page prints, the error is resolved.
Checking the Cartridges
NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step
Action
1
Open the top cover of the All-In-One. Remove both cartridges. Close the top cover.
2
Power off the All-In-One and remove the power supply brick from the back of the unit.
3
Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
Does the error message reappear?
Yes: Skip to Contacting Lexmark. There is a hardware issue with your printer and you need to contact our technical support center.
No: Continue to step 4.
4
Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts (click here for instructions). Continue to step 5.
5
Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then back on.
Does the error message reappear?
Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Continue to step 6.
6
Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then back on.
Does the error message reappear?
Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Try printing a test page. If the test page prints, the error is resolved
SOURCE: Lexmark X5250 Printer
chech to see if the cartridge slot locks down the tab that locks the cartridge have been known to break. or run a maintenance check and clean the printer heads.
SOURCE: lexmark x7170 printer cartridge error
Remove the color ink cartridge and double check that the plastic tape, which you removed from the cartridge is completely removed. I've noticed that sometimes a small piece of the protective tape tears and stay stuck on the cartridge causing the printer to give a false error. When replacing the cartridge be sure its fully inserted into the color cartridge holder and the locking mechanism locks securely.
SOURCE: My Lexmark 3550 printer is giving me the message
Click start and find LEXMARK in your programs. Fins the right programs there to sollve your Lexmark problem as there's many,,,
SOURCE: I am getting an error message-
Here's an article in the Lexmark website on Cartridge Errors on the Lexmark X5400 Series Printers. Just click on this link: http://bit.ly/9J1098. You can also try manually cleaning the nozzles on the printhead by following the instructions on this link: http://bit.ly/cnPmIz. If this doesn't help, I suggest you contact Lexmark Technical Support to further investigate the problem. New cartridges shouldn't cause you that much trouble.
An 'incorrect cartridge' or 'missing cartridge' error can be displayed if:
http://support.lexmark.com/index?page=content&id=SO4738&segment=SUPPORTproductCode%3D&productCode=LEXMARK_X4875&locale=EN&userlocale=EN_US
X4850
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