I keep getting an "install ink cartridge" message when the cartridge is in. Is there a way to clear or bypass this? I am using official HP 701 cartridge.

What is your printer model?

It depends on what type of ink cartridge you have installed.....with HP genuine ink cartridges and HP Solution center installed, everything should be there. However, if you get an HP integrated ink cartridge refilled (i.e. HP 60, 61, 74, 75, 901, 92-98....currently offered at Costco or Frys today) or if you buy a remanufactured/compatible HP ink cartridge, the ink levels will not be displayed nor can they be reset (HP has a smart chip embedded within the nozzle plate at base of ink cartridge which counts the drops and then registers as empty).....so you'll just need to live with it and ignore 'ink low', 'non-genuine', 'counterfeit' messages and similar while you are using these types of aftermarket supplies. The first video below provides an overview of the 'low ink' phenomena.

NOTE: These types of 'SEVERE' cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem" etc.) typically indicates the internal micro-electronics of the HP #901 / 901XL cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on all models which use HP 901 cartridges. Refer to Inkjet411 youtube videos below:

HP Officejet J4500 J4600 4500 Printer Error Messages -HP 901 & 901XL Cartridges

http://www.youtube.com/watch?v=RivHgvWCkJ8

HP 901 & 901XL Ink Cartridge Alerts - Low Ink Warnings:

http://www.youtube.com/watch?v=hzLM5mlkTt4

HP Officejet J4500 J4600 4500 Printers Tap 41 Diagnostics - HP 901 Incompatible Print Cartridges: http://www.youtube.com/watch?v=S6uATgXxQlE

HP Officejet J4500 J4600 4500 Cartridge Error Bypass - HP 901 Cartridge Errors: http://www.youtube.com/watch?v=I4-m_RLdRE4

HP 901 Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=jTtNj6rN4g4

You can gain access to the service menu...refer to Cartridge Error Clear bypass procedure below (as guidance of how to get in):

For any severe cartridge error related message, on the HP C4600, C4700 or D110a printer models, I suggest you run the internal Tap 41 diagnostics test which will tell you the electrical health of the ink cartridge - in many cases the cartridge is internally electrically damaged and will need to be replaced. In addition, you can temporarily bypass an 'incompatible cartridge(s) or Missing/Not Detected error message by performing the Cartridge Error Bypass procedure...refer to two Youtube videos on how to do this:

HP Photosmart C4600 & C4700 Printers - Tap 41 Diagnostic Test: http://www.youtube.com/watch?v=ghxjLCn07Jo

HP Photosmart C4600 C4700 D110a Printers - HP 60 Cartridge Error Bypass: http://www.youtube.com/watch?v=rNVJmKPlLsg

Low Ink Warning and Other (i.e Incompatible Cartridge) Errors, HP 60 & HP 61 Ink Cartridges:

http://www.youtube.com/watch?v=5_suW3U6e08

When you get an HP integrated ink cartridge refilled (i.e. HP 60, 61, 74, 75, 901, 92-98....currently offered at Costco today) or if you buy a remanufactured/compatible HP ink cartridge, the ink levels cannot be reset (HP has a smart chip embedded within the nozzle plate at base of ink cartridge which counts the drops and then registers as empty).....so you'll just need to live with it and ignore 'ink low', 'non-genuine', 'counterfeit' messages and similar while you are using these types of aftermarket supplies. The first video below provides an overview of the 'low ink' phenomena, the 2nd video provides suggested cartridge prep/handling instructions when you return the cartridge for refilling:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings:http://www.youtube.com/watch?v=C5ISTGyScWU

Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU

If the new (or refilled/reman/compatible) HP 74, 75, 74XL, or 75XL ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance. If you run into a problem where the ink cartridge is performing marginally and blocks printing (via the Red X), you can bypass the error message (usually only 1 time per clearing action):

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4

These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. You can also run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test).....go to www.inkjet411.com for more information on your specific printer model.

As soon as I started using recycled ink cartridges, I started getting a paper jam error on my printer. The control panel message instructs me to remove the back panel and clear paper jam. I've done this several times but there is no paper to clear and the message keeps coming back. I've tried turning of the printer and unplugging it to clear the memory, but that doesn't help. Could it be that the chip on the ink cartridge is messing with the printer's operating system?

By using refilled cartridges you will always have this problem. Each cartridge has a chip that lets the printer know when it is full or empty. By pressing the ok button you may be able to clear this message. However, most of the time you can still be able to print and ignore the message.

Some printers need special software (that shipped with the printer) to "tell" the printer that the ink-cartridge has been replaced, and that the ink-levels need to be fully "reset".

are using a refilled cartridge?
if yes, install an actual brand new one.

are you using an official cartridge that you've had laying around for a while?
the cartridges expire so check if your cartridge has expired and replaced accordingly.

I own one of these printers and refill cartridges for a living. When you get this problem its best to return the cartridge for another, thats what I do for my customers.

When buying re-manufactured cartridges its best to buy from a local store and ask about there return policy before making your first purchase.

If you are buying from a reputable re-manufacturer then this will be a very rare problem. It happens with genuine HPs too.

BTW this printer uses HP 74 & 75 inks. when buying re-manufactured buy the HP 74xl which gives (according to HP) 750 printers compared to 200 from the HP74. Remanufactured HP75s are fill to HP75xl capacity.

NO