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c
cooler Posted on Sep 24, 2014
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How do I get a service manual for a refrigerator?

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William Babbitt

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  • Expert 68 Answers
  • Posted on Nov 10, 2014
William Babbitt
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Actually the least hassle is to write down the model and serial and contact the manufacturer, you can dig through the internet but it can be a long drawn out frustrating challenge, many are posted as pdf files either view on screen or print, but if there is a printed manual for the device calling customer service should get you one, with possibly a small charge for shipping, many devices now have no printed manuals and you are directed to a website to download, that might work, and may be the only way to get a printed manual it depends on model and make, but if you have the model and serial in hand calling customer service should get you what you need,

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3helpful
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Hi, I have a KitchenAid KSRB25FKSS02 and our refrigerator is not cooling and it is already set to the coldest setting, but our freezer is working just fine.

This is a fairly common problem and is likely caused by the failure of a concealed fan that is responsible for distributing cooled air from the freezer section to the refrigerator side.
SearsDirect parts department has full information on your KitchenAid fridge at the link below:
KSRB25FKSS02
The fan I suspect is shown here:
Distribution parts
Looking at the various pages should give you an idea if you consider this a DIY task or call a pro.
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