SOURCE: Need plastic handle on Rival Crockpot lid.
I am Jo Anne Gomez who posted original problem and thought the problem was resolved with husband putting on a knob he found at the hardware store. Just wanted to let you all know that the handle we thought would solve the problem DID NOT....after he replaced the knob and we did another roast in it the lid totally shattered after we'd cooked another roast (luckily the glass did not get into the food), however, this is just a BAD PROBLEM and these lids should ALL be recalled. I have seen, just recently, the exact same crock pot and lid being sold for much less. I think that these crock pots should not even be sold but taken off the market to prevent lawsuits or horrible problems. Just wanted to let you know our solution did not work and Rival was not helpful at all.
SOURCE: can't find the owner's manual for my rival 16 quart roaster oven
http://www.rivalproducts.com/help.aspx?helpNav=1
This link has a chart for cooking/roasting time on Rival Roaster
SOURCE: Rival RO200 BC 20 Quart Programmable Roaster Oven
I dropped mine on the floor and had to replace my handle and lid. They have all of the parts you might need. I located the 1-800 number on their website: www.rival.com
1-800-323-9519
Good luck!
SOURCE: Need plastic handle on Rival Crockpot lid.
For what it's worth, when the handle on my mother-in-law's crockpot broke, I went to Home Depot and bought a cheap wooden drawer knob (about $1 as I recall). I put a plastic washer between the knob and the glass and another under the screw head from the bottom (to prevent cracking the lid), tightened the screw and good as new.
SOURCE: Seeking Manual for Rival SS 18 qt Roaster Oven
Follow this link and you'll be able to view your roaster's manual in PDF format.
http://www.rivalproducts.com/manuals/MANUALS/RO180BR-C_43_18972586.PDF
I hope this helps and Happy Thanksgiving! :)
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