Aastra Telecom Powertouch/Vista 390 Corded Phone Logo

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pamela Posted on Sep 21, 2014
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Cannot hear anything on the receiver, nor can anyone hear us

Nothing can be heard when the receiver is in use. However, when the speaker button is accessed everything can be heard. We can be heard by callers and we can hear the callers.

  • pamela
    pamela Sep 22, 2014

    Thank you for your comment. We had previously disconnect the cabel and reinserted the cabel. Nothing changed. We orded a new phone from Bell Canada.

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Steve Luck

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  • Master 819 Answers
  • Posted on Sep 21, 2014
Steve Luck
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The cable from the base unit to the handset may be faulty or not properly inserted,

Testimonial: "Thank you for your comment. We had previously disconnected the cord and reinserted it. Nothing happened. WE even tried putting the headset on the phone. Still nothing happened. We just ordered a replacement 390 phone from Bell Canada Thanks again"

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