When I use the MP Navigator program to batch scan a multi-page document, none of the sheets feed through the ADF. Eventually, an error message pops up stating "Paper jam in the Document Feeder occurred....Code : 2,103,0"
Is there a more permanent fix in the meantime? I'm just tired of fiddling each time that I use the ADF
Yes, there is. There is a small assist spring inside that gear housing box that is no longer working and stopping the gear from moving up properly. Remove that assist spring from the gear housing, and the ADF will start working again. You kinda have to be mechanically minded to understand how it works, but it only took me about 45 minutes.
The other "permanent" fix is the buy a new printer.
This is a design flaw with the MP530. There is nothing you can do except removing that assist spring.
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You can scan documents using the operation panel.
Important
Do not disconnect or connect the USB cable while the machine is in use.
In Windows XP, the program selection dialog box may open when you press the Color Start or Black Start button on the machine for the first time. In that case, select MP Navigator EX, then select Always use this program for this action and click 'OK'. From the next time, MP Navigator EX will start automatically regardless of the selected scan mode.
Selecting a Response to Commands from the Operation Panel
1. Place the document face-down on the platen.
2. Press the Scan button on the machine.
The machine enters Scan Mode.
3. Press the Color Start or Black Start button on the machine.
MP Navigator EX starts on the connected computer. Scan documents on the platen or ADF (Auto Document Feeder) using MP Navigator EX.
Trust this is helpful.
Note: When rescanning the document after clearing the error, rescan it from the first page.The machine switches to Scan Mode
Press the [Color Start] or [Black Start] button on the machine
MP Navigator starts on the connected computer. You can scan in documents placed on the platen glass or in the ADF using MP Navigator.
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Welp, I pulled out my screwdriver and fiddled around just a bit and got documents to feed again (yay!). I do not believe this is a permanent fix, though, but it was enough to get my document scanned in without me having to feed each sheet manually.
Step 1: Open the document feeder cover. Easy to do, you just stick your hand under it and lift up. It has a little pressure because of the latch but it is designed to give way when you lift hard enough. Once it's open, pull out the little black plastic piece that keeps the cover from swinging all the way open.
Step 2: Unscrew the ADF motor/gear assembly cover. There's a single screw holding it in. Once you unscrew it, you'll need to pull up on the left side of the cover until it pops upward, then you need to push the cover towards the left until it is freed up from the rest of the cover. This one was a little tricky. Several times I thought I might break it (before I realized that I needed to push the cover towards the left) so try not to apply unreasonable force while you're doing this.
Step 3: Close the document feeder cover, put your documents in the feeder and start your scan. Use your fingers to fiddle with the gears while the ADF motor is running and trying to feed documents. I'm not sure if I flicked the little gear upward or downward to get the documents to feed, but one of those ways got the documents to start feeding. Once it started feeding the first page, it seemed to work well for the rest of the pages without me having to fiddle with it anymore.
I am guessing that there is some level that controls the location of the middle gear that needs to be oiled, but I didn't go any further to try and make that happen. Hence this is probably just a temporary fix for now.
Putting it back together is pretty straightforward. Just do the reverse of what you did to get it open.
Hope this helps someone!
Welp, I pulled out my screwdriver and fiddled around just a bit and got
documents to feed again (yay!). I do not believe this is a permanent
fix, though, but it was enough to get my document scanned in without me
having to feed each sheet manually.
Step 1: Open the document
feeder cover. Easy to do, you just stick your hand under it and lift
up. It has a little pressure because of the latch but it is designed to
give way when you lift hard enough. Once it's open, pull out the little
black plastic piece that keeps the cover from swinging all the way open.
Step
2: Unscrew the ADF motor/gear assembly cover. There's a single screw
holding it in. Once you unscrew it, you'll need to pull up on the left
side of the cover until it pops upward, then you need to push the cover
towards the left until it is freed up from the rest of the cover. This
one was a little tricky. Several times I thought I might break it
(before I realized that I needed to push the cover towards the left) so
try not to apply unreasonable force while you're doing this.
Step
3: Close the document feeder cover, put your documents in the feeder
and start your scan. Use your fingers to fiddle with the gears while
the ADF motor is running and trying to feed documents. I'm not sure if
I flicked the little gear upward or downward to get the documents to
feed, but one of those ways got the documents to start feeding. Once it
started feeding the first page, it seemed to work well for the rest of
the pages without me having to fiddle with it anymore.
I
am guessing that there is some level that controls the location of the
middle gear that needs to be oiled, but I didn't go any further to try
and make that happen. Hence this is probably just a temporary fix for
now.
Putting it back together is pretty straightforward. Just do the reverse of what you did to get it open.
Hope this helps someone!
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