I have Rainbow e series and the wheel isn't spinning at the bottom of the head. The belt is secure/tight and there is suction at the bottom of the wand. What's the problem? Do I need a new power nozzle or wand?
Thanks-
Brent
First, check the red reset button on the power nozzle head. - if it's popped out, push it in. Also, if you have a switch on the handle, make sure you're pressing it while you're vacuuming. if those obvious solutions are already remedied, you may need to check the power outlet on the canister for voltage with a voltmeter while the vacuum is running, and then check your power hose and wand for continuity (checking for a broken wire) while the hose is disconnected from the canister. If all this checks out and the power nozzle still doesn't power on, you may have a bad motor in the power nozzle. If you're good at taking things apart, then it's a simple fix to replace the power nozzle motor.
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