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Anonymous Posted on Sep 13, 2014

The volume is not responding from either the remote or the console; mute function not working either.

When unit is on the volume is loud and cannot lower it or change it. Only way to watch TV is turn surround off and putting volume on TV. Not sure what connection is off; tried changing audio settings in TV and could not find solution.Thank you in advance

1 Answer

Jea Ha Suh

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  • Expert 89 Answers
  • Posted on Sep 14, 2014
Jea Ha Suh
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Joined: Jan 25, 2011
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Check your remote control to see if the buttons are working properly. Or go into your unit's settings and check what the volume default is set to - It might be set to prevent it from going lower or higher.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Dec 27, 2008

SOURCE: loud humm. I have to keep the volume down when watching the TV.

A humm may be caused by a cable TV grounding problem called a "ground loop." Basically, the grounding for the Cable TV line and the power outlet for the TV are at unequal levels. I had this same humm with both the internal TV speakers and with external speakers (headphones, etc.). The 2 solutions are (1) install a Ground Loop Isolator at the TV, or (2) call the cable company to troubleshoot the problem. I figured the time I saved dealing with the cable company was worth the $50 for the part. I installed the Jensen VRD-1FF which has worked perfectly! Ordered from eBay and saved about $12 over the Jensen Electronics web site price. Hope this helps.

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Anonymous

  • 45 Answers
  • Posted on May 08, 2009

SOURCE: Faint sound when watching TV with Bose GSX 321 System

I connected my surround sound to the audio output on my samsung tv and it works fine. Of course I don't have an hdmi input on my surround sound system because its an older model, but it works great. Just got to put the surround sound to audio instead of dvd or tuner setting

Anonymous

  • 9 Answers
  • Posted on Jun 07, 2009

SOURCE: Bose 3-2-1 remote control

But a new remote. Non repairable item. Just worn out.

Anonymous

  • 1 Answer
  • Posted on Apr 04, 2010

SOURCE: Bose GS 321 HDMI issue.

Hi, did you manage to fix it? I have the same problem. Would appreciate if you can share some results if you have any.
Many thanks, Jeffrey [email protected]

Vinayak Nair

  • 160 Answers
  • Posted on Mar 03, 2011

SOURCE: I have the Lifestyle V10 Home Theater System. It

The Lifestyle V10 has a remote that uses RF code to communicate with the receiver. That means it uses Radio Frequency which could be a problem if you have too many wireless devices or radio's around. Check if you have any Cell phones, Cordless Phones , Wireless Routers etc which emit a Radio frequency which would cause it to be erratic as there would be a conflict in the signals.Try to move them away from the receiver.

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