The voicemail is empty but light will not go off.
Press message button on phone
Select clear button on screen
There must be a user manual available as a PDF file that should enlighten you as we don't have the phone shown I don't think that I would know exactly how to do it as there is one of these phone at the centre that I go to I will have a tinker with it find out unless someone has changed the pin code which which would be just like them.
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