What should I do when the air filter light comes on?

First remove the bucket. Easily clean the filter w/warm soapy water either under lightly running water or carefully gently clean w/towel. Tap lightly to remove any excess water. Place filter up to air dry which shouldn't take long. After putting filter back in, press. & hold the clean filter reminder button for at least 3 seconds.

Don't know your model specifically, but you might want to check the air filter at the front. It could be totally clogged up and no air can pass through for the system to work.

The filter is located behind the front louvers. It can be accessed by removing the water collection bucket and looking up into the bucket holder, just behind the louvers. You should see a plastic pull tab handle, which is the filter frame. If you have never removed the filter for cleaning, it may have a piece of plastic tap, which was used for shipping. you will need to remove the tape and discard it, before pulling straight won the filter frame.

The filter can be cleaned by vacuuming it or if it's really dirty, washing it it in warm water and mild dish washing liquid. Rinse thoroughly and shake off any excess water and dry the filter completely before reinstalling it. Never operate the unit with out the air intake filter in place.

Hope I was able to help you and thanks for choosing FixYa..

Kathy, there are 5 basic, yet solvable reasons for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a manually
controlled unit (No LED Screen) set the humidity extraction knob on Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.

Bill, There are 5 basic, but solvable reason for what you described. You have already eliminated 2 of them. But the rest still apply. Especially # 1.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to
clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helped you further troubleshoot and solve the problem. Please let me know. Thanks.

There are 5 basic, yet solvable reasons for what you described. Please pay particular attention to numbers 1 & 2.

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have a manually
Controlled unit, set the control knob to Maximum.

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean
the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder level
in basement applications . Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

Hope this helps you to troubleshoot & solve the problem. Please let me know.

Hi,

The most common cause of frost and ice buildup on a dehumidifier is because the unit is operating in temperatures that are too cold. Many dehumidifiers are not equipped to run at temperatures below 65 degrees Fahrenheit.
To fix this problem, Position the dehumidifier in an area where there is at least one foot of clearance around the unit in order to allow for proper air circulation during its operation. Close all windows, doors and other outside openings to make sure your unit isn't attempting to remove moisture from areas outside of the immediate room. Determine the temperature of the room by checking a nearby thermostat or by using a hand-held thermometer.

Check the filter for dirt and buildup. Unplug the unit from the electrical source and check the filter by opening the filter compartment. If the filter is dirty, it will restrict airflow through the unit and lead to freezing. Soleus recommends lightly vacuuming the surface of the filter to remove dirt. The filter also can be washed in warm water if it is extremely dirty. Once clean, place the filter back in its compartment. Allow for the ice to melt and then restart your dehumidifier.

It may simply be that the water collection bucket is not installed properly or the air intake filter is clogged.

Turn the Master ON/OFF Switch to OFF and unplug the unit from the wall outlet. Remove the air intake filter and clean it, if necessary. While the unit is unplugged and OFF, remove the water collection bucket and reinstall it. Making sure that the bucket fits "squarely" from top to bottom, in the bucket holder. It must make contact with the bucket safety removal switch, to activate the unit. Once you have reinstalled the bucket, make sure the bottom of the bucket is not tilting downward.

If you cleaned the filter, be sure it is totally dry, before reinstalling it. Then plug the unit back in, turn the Master ON/OFF Switch to ON and if everything was done correctly, the unit should start and run. DO NOT OPERATE THE UNIT, WITHOUT THE AIR INTAKE FILTER INSTALLED.

Hope this helped you to troubleshoot and solve the problem.

It may seem like no air is being pulled in - but air must be going in if air is being blown out. The air coming has to come from somewhere. It is more likely that the air flow is restricted.

This appliance has a reusable, washable filter. It should be checked regularly and cleaned as needed to allow the free flow of air into the appliance. A dirty filter restricts airflow and reduces efficiency of the appliance. It can also cause frost to clog the fins, too. If this happens, shut off and allow to thaw. Clean the filter, shake off excess water and reinstall. Power up the appliance again and it should work as expected. Do not operate the appliance without a filter installed. If you do, the fins will clog with dirt and are much more difficult to clean than a filter.

I hope this helps and good luck. Please rate my reply - thanks.

Try replacing the filter