HP Pavilion dv6915nr Notebook Logo
Angel Dr Posted on Sep 10, 2014
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"driver installation failed could not find the media device"

Installed brand new Windows 7. I have no sound. Tried to install my audio driver - Connexant I get an error: "driver installation failed could not find the media device" ? Please help

1 Answer

Larry Ng

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  • HP Master 14,548 Answers
  • Posted on Apr 13, 2022
Larry Ng
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That chip maker went BUST, conexant in 2013, loss of Kodak contracts killed it (camera film end of life)
HOW EVER.
hp may still have it. (they do.)
HP only supports VISTA on this PC, period.
and there are no w7 conexant drivers there
but if googled vast sites have them full of VIRUSes
the cure is USB sound card dongle that does support w7
there are 3 drivers the for your 6915nr
2 for conexant
1 for , realtek
this PC was sold in many versions some used the realtek chip
that is why at HP.com the demand your service tag data
and product number, t<<< this whose sub models and country too.
all very different PCs.

here is 1 cure,
learn to run HWINFO32.EXE FOR FREE
SEE WHAT SOUND CHIP IS REALLY THERE.
THEN LOAD THAT. NND ONLY THAT. SOUND DRIVER.
AND VISTA DRIVERS DO NO WORK ON W7 OR ARE 1/2 DEAD OR WORSE.

W7 DOES NOT BELONG HERE. SORRY BUT THAT is how the cookie crumbles.

wiki facts

"On July 26, 2017, Synaptics completed its acquisition of Conexant Systems, LLC.[19]
By November 2017, Conexant.com was no longer available. Synaptics provided no information about what it did with the website.[20]" << sucked into the BLACK_HOLE

the latter ended all support.

HP, your page is here, read it at all, see AUDIO.

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6900-entertainment-notebook-pc-series/3725196/model/3740557

also dead is N_force chip sets so is double dead.
also some other chips dead as you will discover... full stop ,me.

5 Related Answers

Anonymous

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  • Posted on Dec 20, 2008

SOURCE: conextant HD smart audio 221 driver

u r not mention here your laptop/desktop model........plz mention this.

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Anonymous

  • 114 Answers
  • Posted on May 15, 2009

SOURCE: i need audio driver for HP 530 Notebook PC

Hi,

Here is the drivers page for your laptop. Download the audio driver and install it.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=au&prodNameId=3375995&prodTypeId=321957&prodSeriesId=3375953&swLang=13&taskId=135&swEnvOID=1093

Anonymous

  • 674 Answers
  • Posted on Jun 25, 2009

SOURCE: need audio driver for compaq presario c700

download here

just clik start detection button to detect the exact model of you lapatop

http://welcome.hp.com/country/us/en/support.html

thanks

Anonymous

  • 267 Answers
  • Posted on Oct 01, 2009

SOURCE: cant able to install audio driver

hi,

plz downlaod the latest version and try to installl it...
http://consumersupport.lenovo.com/en/DriversDownloads/drivers_show_1373.html

if the problem continues

change it to xp service pack3
and still problem continues it is due to the audio port connection
device not being recognized plz repair it using your warranty.....



thank you for using fixya,rate my answer
vijay

Anonymous

  • 53 Answers
  • Posted on Aug 02, 2010

SOURCE: No audio output device is installed on hp pavillion dv6000

First go online go to HP site and go driver download and puch in the the Product no of your PC it will bring up the entire list of drivers for your PC. Now you need to do a BIOS update than restart the PC. it should work fine and the pop up should not come anymore.

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Laptop HP-DV5220ca Just installed windows 7 enterprise (64 bit) and now not getting sound

Conexant AC97 Audio driver here

1) Download above file
2) Run sp35558.exe. It will fail.
3) Go to directory where sp35558.exe unpacked it's files.
4) Open CP6308Ba.inf file in notepad.
5) Find line:
[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
6) Copy line. Insert copy on new line, right above original. Add &REV_02 to end of line. It will look like this:
[Conexant.NTamd64]
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C&REV_02
%*WDM_AMCAUD.DeviceDesc%=WDM_AMCAUD_DF,PCI\VEN_1002&DEV_4370&SUBSYS_3091103C
7) Save INF file.
8) Open device manager: Start'Control Panel'Hardware and Sound'Device Manager'Update Drivers
9) In Device Manager application navigate to "Other Devices". Pick the Media device.
10) Right Click on device and select "Update driver software".
11) In dialog click "Browse my computer for driver software"
12) New dialog appears. Click Browse button.
13) In Find Folder Dialog navigate to folder with CP6308Ba.inf file. Click Ok button.
14) Click Next button.

This method was reported as working in Vista64 and Windows 7 64bit version on Dv8000 models."
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1answer

No sound in Windows 7

Hi,

Uninstall all the audio drivers and restart the computer. Make sure the audio jack is in the Green audio port.

Let the operating system re-detect the audio and install the drivers for it itself. When its done see if you have any sound.

Post back if this does not work.



Good luck.
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Cant able to install audio driver

hi,

plz downlaod the latest version and try to installl it...
http://consumersupport.lenovo.com/en/DriversDownloads/drivers_show_1373.html

if the problem continues

change it to xp service pack3
and still problem continues it is due to the audio port connection
device not being recognized plz repair it using your warranty.....



thank you for using fixya,rate my answer
vijay

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