Incoming call to ring at more than one extension

It seems like you're trying to configure a phone system or a specific phone to have incoming calls ring on multiple extensions simultaneously or forward to another extension if not answered. The exact steps can vary depending on the phone system or model you're using. If you provide more details about the phone system or model, I can offer more accurate instructions. In the absence of specific information, here's a general guide on how you might achieve this:
**For Most Phone Systems:**
1. **Ring All Extensions:**
- Log in to the phone system's administration interface.
- Locate the call forwarding or call distribution settings.
- Look for options related to "Hunt Group," "Ring Group," "Call Distribution," or similar terms.
- Create a group that includes the extensions you want the incoming calls to ring on.
- Assign the group a number or label.
- Configure incoming calls to be forwarded to the assigned group number or label.
2. **Forward After Rings/No Answer:**
- Within the same settings area, look for options related to "Call Forwarding" or "Follow Me."
- Configure the settings to forward calls to another extension or voicemail after a certain number of rings or if there's no answer.
**Example for Asterisk-based Systems (such as FreePBX):**
1. **Ring All Extensions:**
- Log in to the FreePBX administration interface.
- Create a Ring Group.
- Add the extensions you want to include in the group.
- Set the Ring Strategy to "Ringall" or "Ring All Available."
- Specify the Ring Time (how long it should ring on each extension).
- Save the settings.
2. **Forward After Rings/No Answer:**
- Create a Follow Me setting.
- Add the destination extension(s).
- Set the Ring Time (how many seconds it should ring).
- Configure the Follow Me List to go to the next destination if there's no answer.
- Save the settings.
Please note that terminology and options might differ based on your phone system's manufacturer and model. It's important to consult your phone system's documentation or seek help from your IT department or phone system administrator if you're not familiar with the settings or if you're dealing with a complex setup.
Keep in mind that making changes to a phone system's configuration can impact its functionality, so it's a good practice to do so during non-peak hours or with proper testing to ensure everything works as expected.

Maybe turn up the volume for the ringer on the handset?

What phone system are you using?
I will gladly show you how

KX-TEA/TES/TA series or KX-TDA/TDE/NCP series

You need administrative rights to get into the PBX. Once in there, you can assign which phones receive incoming calls. It has been years since I worked on the meridian system, so I can't tell you the way to do it, but it is in the manual. It's not complicated. You can also set it up for DAY/NIGHT mode so that in the evening, if required, all phones could ring on incoming calls so that anyone in the building can answer them.

It sounds like all the incoming calls are going to a hunt group. This would explain why three extensions ring, then it goes to the receptionist, and then ends up in voicemail.

Try looking for a hunt group that distributes to the three extensions in question, or that only has those 3 extensions active.

Extension call forwarding is controlled by a timer, and they put these things in the manual. If your CF after 2 rings is from a call to a specific extension, from that extension, dial *713 and a 2 digit number from 00-99 seconds on the intercom. Start with 18.

If your call forwarding is from intercept, then you have a system programming issue and need to look in the installer's manual or check with your system programmer.

Carl

you have to go to adreess 408 day 409 night 410 lunch
in each one get enable and desable if you dont want ring
remember to do in each line too

Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist’s extension to Immediate Ring and the lines at the users’ extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users’ extensions -with the receptionist providing backup -set the line at the users’ extensions to Immediate Ring. Then set the line (or lines) at the receptionist’s extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist’s extension.
Programming
To change the way outside lines or pools ring at an extension:

1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
   • Immediate Ring - on steady
   • Delayed Ring - flashes slowly
   • No Ring - flutters quickly
3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
4. Continue programming or exit programming mode.

You would have to go to port 005 and prog 81.
[email protected]
Tony

Somehow you might have taken the lines off the extension. I would double check that under line appearance, that extension is set to "appear and ring" for each line.