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And you won't. The model you listed is just a phone, it is not an answering machine. You either have voice mail as part of your phone service, or you have another RCA system phone that is acting as the voice mail machine.
RCA makes several different 2-line phone systems. Select the model you have from
http://www.rca4business.com/products/pc/viewCategories.asp?idCategory=28
Melissa is correct about the manual being wrong. You have to press the
Sel/Save button, not the Exit button after recording a personal message.
Then you have to follow the directions on page 23 to Configure each
line to Personal Message.
It gives only the option to answer and I have a question....
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